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Customer reviews

Rating 4.8 out of 5 stars with 6811 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 6,811 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used geek squad on this particular product, but it’s nice to have a comfort level for the next couple of years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fan ever… and I mean ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holy Cow!! Best fan ever!! We bought it for outside… never made it out there. We have central air, room air conditioners and ceiling fans and we love this thing most!! It’s so strong and so cold!! Highly recommend!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Peace of Mind and Excellent Coverage - Geek Squad’

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot emphasize enough how grateful I am for Geek Squad’s 2-Year Accidental Replacement Plan. This comprehensive coverage has provided me with unparalleled peace of mind and exceptional service in protecting my valuable electronics against unexpected accidents and mishaps. From the moment I purchased the plan, the Geek Squad team impressed me with their knowledge and professionalism. They took the time to explain the terms and conditions of the plan, ensuring that I fully understood the coverage and benefits. Their commitment to customer satisfaction was evident, and I felt confident in my decision to invest in the Accidental Replacement Plan. The coverage offered by the plan is nothing short of outstanding. It goes above and beyond the standard manufacturer’s warranty by protecting against accidental damage, such as drops, spills, and even power surges. Knowing that my devices are safeguarded from unpredictable incidents brings me tremendous peace of mind. Geek Squad’s prompt and hassle-free replacement process has proven invaluable in getting me back up and running quickly when accidents do occur. The convenience and reliability of the Geek Squad team cannot be overstated. Their representatives are always ready to assist, providing prompt and knowledgeable support when I need to file a claim or seek assistance. The claims process is straightforward, and their professionalism ensures a smooth experience every time. Whether it’s through phone support or in-person at a Best Buy store, Geek Squad consistently goes above and beyond to deliver exceptional customer service. I appreciate the flexibility and ease of managing the plan. The ability to access my plan information online, review documentation, and track claims adds a layer of convenience. The plan also offers seamless transferability, allowing me to transfer the coverage to another device or even to a new owner if I choose to sell my protected electronics. This flexibility is a testament to the customer-centric approach of Geek Squad. Value for money is another aspect where the 2-Year Accidental Replacement Plan truly shines. Considering the cost of repairing or replacing electronics, the plan offers a cost-effective solution that saves me from unexpected expenses down the line. The peace of mind and convenience it provides far outweigh the initial investment, making it a wise choice for anyone who wants to protect their devices and avoid costly repairs. In conclusion, Geek Squad’s 2-Year Accidental Replacement Plan is an absolute must-have for anyone looking to safeguard their electronics. The comprehensive coverage, exceptional customer service, convenience, and value for money make it an outstanding investment. I wholeheartedly recommend this plan to anyone who wants to protect their valuable devices and enjoy peace of mind knowing that Geek Squad has their back.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Peace of Mind Unleashed - 5 Stars for Geek Squad

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Investing in the 2-Year Accidental Geek Squad Replacement plan has been an absolute game-changer for my peace of mind, and it's without a doubt deserving of a solid five-star rating. First and foremost, the convenience of having a Geek Squad Replacement plan is unmatched. Accidents happen, and knowing that I'm covered for unexpected mishaps, spills, or drops is incredibly reassuring. Whether it's a cracked screen, water damage, or any other unforeseen incident, the Geek Squad Replacement plan steps in to save the day. The process of utilizing the replacement plan is remarkably straightforward. Geek Squad's customer service is top-notch, responsive, and efficient. From the moment I initiated a claim to the swift replacement of my device, the entire experience was hassle-free. It's evident that Geek Squad prioritizes customer satisfaction, making the process seamless and stress-free. The coverage itself is comprehensive, offering a wide range of protection that goes beyond the manufacturer's warranty. Accidental damage is a reality of our daily lives, and having Geek Squad in my corner ensures that I'm covered, no questions asked. This level of protection is a true value-add, especially considering the often unpredictable nature of our digital devices. The speed at which Geek Squad processes replacements is impressive. In no time, I had a fully functional replacement in my hands, sparing me from the inconvenience of being without my device for an extended period. This quick turnaround further solidifies Geek Squad's commitment to customer satisfaction. In conclusion, the 2-Year Accidental Geek Squad Replacement plan is a must-have for anyone who values the security and longevity of their electronic devices. It's an investment in peace of mind, and the level of service provided by Geek Squad is exceptional. Five stars without hesitation – because when it comes to device protection, Geek Squad has truly set the gold standard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good when use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good if you have to use it. I add to all purchases that offer it. I’d rather be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Tech was very nice and knowledgeable. He made sure I understood how the process went and gave suggestions for new products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad came through as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of the new LG washtower went smoothly, but within days the dryer displayed an error message about inadequate air flow from the dryer. The Geek Squad repair person dutifully showed up and confirmed that the problem with airflow is not from Best Buy’s installation but in the vent at the outflow. Thanks for clarifying that! All systems are “go” now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sorry dude!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to my home for what I thought was broken and it was a simple fix that didn't need their help but they came anyway

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely put this on your purchases!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say I normally am not the type of person to buy a warranty, but I decided to do that with a pretty expensive automatic espresso maker. I was at about 20 months and it stopped pumping water. I cleaned it up took it into the store and they exchanged it no problem and even gave me the latest upgrade to the same model for the same price. I would highly recommend getting this added to any purchase, accidents/malfunctions happen and this was absolutely no hassle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love it . Works perfect than my expectations. I’ll strongly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle free excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So for the replacements I highly recommend you purchase this. Compared to Walmarts warranty Best Buy’s is hassle free. We have an ice maker that just stopped working and they gave us a gift card to get another one because they couldn’t fix it which of course we did. Def recommend getting it because you never know what will happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to use Geek Squad protection many times and it has always been worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use Geek Squad yet But it is nice to know if I need it that it is there. Gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use them yet ive heard good thing's and ive talked to them before and they were very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get for all purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend for everyone to get geek squad protection. It’s worth the extra money to be protected just in case something does happen to your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an owner of the 2-Year Accidental Geek Squad Replacement plan, I can confidently say that this service has exceeded my expectations and provided unparalleled peace of mind for my valuable electronics. First and foremost, the ease of purchasing and activating this plan was impressive. The Geek Squad team was knowledgeable and guided me through the process seamlessly. The coverage it offers for accidental damage is comprehensive, ensuring that I'm protected against unexpected mishaps that could otherwise lead to costly repairs or replacements. One of the standout features is the speed and efficiency of the replacement process. In the unfortunate event of accidental damage, Geek Squad swiftly arranged for a replacement, minimizing downtime and allowing me to get back to using my device without unnecessary delays. The hassle-free experience truly sets this service apart from others in the market. Moreover, the customer service provided by Geek Squad has been exceptional. The representatives were not only friendly but also demonstrated a genuine willingness to assist with any inquiries or concerns I had. This level of customer care has fostered trust in the service, making me feel confident in my decision to invest in the 2-Year Accidental Geek Squad Replacement plan. I highly recommend the 2-Year Accidental Geek Squad Replacement plan to anyone who values their electronic devices and wants to ensure they are protected against unforeseen accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and great price for the amount if support you receive as a customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exchange lickety split

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know what I would do without the extended warranty or The geek squad truly appreciate it it is very very easy and is extremely inexpensive no hassle no problem new machine refund whatever your deal is but hassle-free I totally recommend buying the extended warranty you'll be sorry if you don't trust me it'll come in handy one never knows what happens tomorrow or a year from now I hope this helps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G.S.P. is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always and forever will 100% recommend G.S.P. (Geek Squad Protection). It will change the way you buy electronics forever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best service for a troubled laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great. The Tech gave me some tips for my laptop to keep it safe and from some one breaking into it. Love the guy! He was very efficient and very polite.

    I would recommend this to a friend
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