Customer Ratings & Reviews

The team knows and cares for your IT needs, including drivers, patches, and OS configurations. They know how to troubleshoot and use their devices to help you. Five stars to them, as I work with elderly people who cannot handle the stress of setting up, configuring, and upgrading OS, storage, and recovery processes.

It’s great to know I have coverage for my device, have yet to use but it’s reassuring to have Geek Squad available if I have any issues or concerns.

Purchased for gaming . Pc looks great and setup was easy. Would highly recommend for anyone getting a pc.

Had to use the service on computer and they were able to repair it. Saved me about $1000. Worth every penny for the peace of mind. With the cost of high end computers it's well worth it to get the extended warranty is with geek squad protection.

Great serious love it 10 out of 10 you should get it

very good for gaming, I had no problem with, it was just connecting and downloading the games.

AMAZING!!! I'm literally loving this gaming desktop I 10/10 recommend it and for how cheap it is the specs are literally amazing!!! Buy it!!

they really helped me out with setting up my pc to everything

I WOULD RECOMMEND THIS KEYBOARD TO WHOEVER IS LOOKING FOR A NEW KEYBOARD!!

I always get a Geek squad protection on my purchases. I have had to use them before on one of my purchases and did not have any problems with them accommodating me on the situation..

Was easy to install. Specs are worth the price. So far no issues with the desktop.

Agents were great but if something goes wrong and you return the item after 15 days, even for a defect (my last pc processor went out just after 21 days) you lose that protection cost. So I had to get refunded, buy another protection for the new PC and no refund at all. Geek couldn't repair my 5 year old Alienware lap top is what started all of this. The people are absolutely awesome but are tied by bad policies. And every time I'm say I'm not coming back the Best Buy, it never happens, I love these guys. Used Best buy in Vegas, Pennsylvania, New Jersey and back here in California. And I will be back again.

This is a great computer for gaming. It is very fast so you can enjoy any game.

I usually buy Geek Squad service because of their reliability and expertise. Whenever I encounter technical issues, I know they’ll provide fast, professional assistance. Their technicians are knowledgeable and offer thorough solutions, whether it's for repairs, setup, or troubleshooting. The convenience of in-home service and flexible support options also make it easy for me to get help when needed. Overall, it’s a trustworthy service I can depend on.

Amazing compute for gaming, I can run fortnite at the highest settings with 180-240 FPS, I also tried MMORPG Black Desert and Guild Wars 2, highest settings getting the highest fps and no lag. I checked the temperature of the pc during these gaming sessions and max it ever hit was 63 degrees. This machine is a beast !! Keyboard is pretty good, mouse comes with a set of 3 DPI settings. Id recommend using the keyboard if you dont have one but invest in a Logic g502 mouse in the future.

Geek Squad is the best ever. I have had them for every purchase that I make. They always come through and do right by me as a consumer. They provide world class customer service.

"I have owned an i buy power pc build in 3 hours ago, it was the best thing i did this year, thanks"

Exceptional service! The agent was so kind, helpful, and understanding of my frustrations with the issues I was experiencing.

This insurance saved me hundreds of dollars. My computer screen broke and was replaced quickly for a small deductible. A must have.

got this this week for blogging, music and gaming - love it! It's a beast!