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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6438 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 6,438 reviews
  • Rated 5 out of 5 stars

    Fixed my switch no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is amazing and the $100 annual fee is 100% worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service and problem solving!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have always helped us whenever we have had issues. Great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helped out with exactly what was wrong with my laptop. Great timing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely wanna keep your purchase safe . Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard warrior

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my 10yo. he loves it. Plug and play easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing I love it, everything I want best ever It’s everything a customer can ask for & one of the things I love about best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is amazing they fixed my switch with no issues

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always protect!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always protect your investments! Geek Squad is a must on all of my tech purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice items.am soooooooo love it.thank you best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used but glad I have it. Gives me peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for a good keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this keyboard to go with a laptop that I bought my husband for his business. He is a mechanic and needs to be able to look up parts and keep track of them. With him working with his hands every day, I wanted to keep the laptop itself as clean as possible and the best way to do that is to keep his hands off of the keyboard and touchpad. This keyboard works great for this purpose. It's easy to use and he doesn't have any issues with it. (I also bought a silicone cover for it for protection, so maybe it will prolong the life of the keyboard.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100/10 service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad fixed my tv in under 30 minutes. everyone there is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Yr Accidental Geek Squad Replacement service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been disappointing by purchasing Geek Squads accidental service replacement services. They replace, no questions asked, for exactly the same item. I generally repurchase the program for the new item and it continues for another 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They're there when you need them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just hope that they will be able to help when I need it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, the only downside is that I have to drive an hour just to return something if it doesn’t work. Wish I could return it through shipping to save me the trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming keyboard

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, works and like the rgb lights that come with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronics do fail from time to time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection contract has always been honored at Best Buy for me. No questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great produxt

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this all the time maybe idk but yea okay lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is always on the ball.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get geek squad! The crew here is amazing and they are so helpful. I love this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing money can buy! I would never leave without purchasing this protection!

    I would recommend this to a friend