Customer Ratings & Reviews

Great investment Expert Gamer Saves on replacement

It feels comfortable for long hours of gaming and the buttons are accessible. I love the color.

I think it’s wonderful how it blocks out all of the background noise

Best Buy has the best service plans for their products, that’s why I shop here for all my electronics

Warranty usually works well but havent had tonuse it yet to know for sure

Love the Geek squard replacement service. I always purchase it when i get something from BestBuy. It saves money and time.

This warranty is great if you buy electronics, specially controllers.

This is smart. I got a PS5 in Nov, by January i already had controller drift. PS was/is being a dick about covering the warranty and fixing it so i bought a new one, and got the Geek Squad protection. Anything goes wrong in 2 yrs, brand new controller. Considering it only took 3 months for the original to go bad, I foresee myself using this one!

Why doesn't this tell me what I am reviewing it just ahowed a picturebof aome black random shapes, which I didnt know what they represented

Love that i can get my stuff completely replaced for a fair price.

Always recommend so far they have stayed consistent on staying behind their warranty. Never have hidden fees and always honest and helpful

Amazing coverage. I dont think twice to get coverage for anything that i buy.

The agent help tremendously in setting up all devices and I've not had issues since

Very good service. Efficient and effective. Excellent.

Gives you a great piece of mind when using your purchased products. I added it to my xbox controller in case of stick drift.

Geek squad service is always excellent and worth getting for devices that may require additional support if used a lot.

Being able to get my controller replaced is amazing. PS5 controllers quickly get stick drift now days, this one doing so within a very short time frame. Was thankfully able to get another one with a smaller payment as opposed to having to pay full price.

You definitely want to get this for all your items purchased at Best Buy. The return policy is amazing but their geek squad is awesome and I’ve never had an issue. This comes very handy and they never give you a hard time and take care of your needs.

Worth the money , they will replace whatever is broken or fixed it

Geek squad has been amazing just a phone call away or walking the door in the right there to help you.