Customer Ratings & Reviews

This is the best thing ever hands down. I just love the fact that all my items are protected and will be replaced for a little fee. Xbox controllers mess up a lot, with this I get a next controller every time they break for $50. Gamers don’t miss the opportunity……

The employee was super quick and helpful with getting my PS5 controller and in the color I wanted!! They also made the transaction quick and easy so that I can get in and out quickly so that I could go home and try out my new controller!

Necessary product does not hold up under heavy use for more then 6 months.

Great service broke my controller and they replaced it no questions asked.

Geek Squad personnel were wonderful help with my item to find out what was the problem and helped me fix the problem

Great price for a warranty protection. Putchased at Best buy.

For as long as I’ve been a Best Buy customer, Geek Squad has never failed me once. I believe Geeks Squad has the best protection plans and services out there in the market.

Good service overall there isn't much to say i had a great experience

Purchased the protection for all of my video game controllers. it is definitely worth it as the controllers always break down within 2 years. Do it, no-brainer.

I buy a lot of electronics and always get protection.

Purchased, a two-year protection plan on a PlayStation five remote, went to replace it, and the replacement process was very easy and quick.

8yo's always breaking them or spilling something on them. This is one warranty that's worth it!

I haven’t had to used it yet but according to what they

Geek Squad is always available for me to contact whenever there is something wrong with my device! Very consistent!

Our tv’s picture went out and luckily we still had warranty. Setting up the appointment was quick and easy. The service technicians were friendly and arrived on time. Unfortunately, they weren’t able to fix our tv but offered a replacement for the same value. We were able to buy a new tv and just had to pay the difference on the upgrade. It was perfect!

Very polite and respectful people love the item, any further tech related shopping will be done here love it

First time using this service for an xbox controller since they dont last long the wear and tear it's pretty good idea to use this if you want to make sure you get the full use out of it weather it expires sooner later or if the controller last that long never know

Super good headset really recommend by far better than the Astros the Astros always have problems

Saved my kid from having to pay full price for a replacement controller. Just buy another warranty and there you go.

Always great services. Never been dissatisfaction.