Customer Ratings & Reviews

As the title says, "You have to protect your investment"! These systems cost too much money not to buy some protection for them. So, that's why I picked this up for my game system, controllers, and accessories.

Excellent customer service every time I shop on 86th street in Lexington. Always fast help and the staff explains everything well when it comes to using the products.

I love it don’t regret purchasing this item from you guys

A must have for any electronic purchase. Buy it with all purchases

Does the job as the controller(Xbox x series wireless) I buy this for seems to stop working after a year or more

I like this I give to my friends she so happy she nice

Works every time without fail. Ive never had it not work

Great warranty they are always helpful with you election with fixing solutions and replacing!

I always get the insurance coverage when I purchase at Best Buy. It makes life so much easier and I breath easy that my item is covered for at least 2 years.

This headset is amazing only wish it had a aux port other than that it’s awesome

good costumer’s service and very nice and they all are nice

I always get insurance through Best Buy. It's been the best thing for our family. I've had to replace several headphones for my kids and i can exchange for a new one workout any hassle. Highly recommend!

Every time I purchase anything from Best Buy, I ALWAYS purchase the Replacement Warranty. This was purchased when I returned XBox Headphones that had unexpectedly stopped working. I used the “original extended warranty” for the Exchange. Every time the Warranty is used for Replacing a damaged item, the warranty becomes “used up” and a new one must be purchased.

It’s nice having piece of mind when your product breaks and they are able to replace it at no extra cost.

Since I use my PlayStation controller all the time this is definitely worth getting so I don't have to pay $60 every time my controller breaks. I only have to pay $20 and return the controller of course thanks for the great service

I got this is a present for my family works great with recommended Great deal on sale

Haven’t used yet but glad to have it in place just in case

Needed this for a controller and had zero trouble replacing it.

I love the customer service at the Brandon location.

Everything work perfect. You’re able to do so many things!!