Customer Ratings & Reviews

They are very good at replacing and refunding I’ve also broken my phone and they had it fixed and it was usually in a timely manner

All our purchases we get amazing service and provide that peace of mind for the insurance is available to accommodate at all times.

Great warranty, just walk-in and exchange for a new in stock items.

Never had an issue with them. Resolve your problems quick.

I get extra coverage with geek squad protection.Had a issue in past my tablet dropped and broke screen.They gave new one with no hassle.I know it can suck to pay the extra $ for the coverage but at least you know you are covered.

The best decision that I ever made was buying the protection plan.It saved me plenty of times from having to replace items.

Got this for the gamer headset for my 11 yr old son. Love how it covers everything from accidental to defective. Had it on the old one I bought him a couple years ago and before the replacement policy was up the left side stopped working. My husband went in with the old headset and they literally gave him full credit for my old headset and was able to get brand new ones.

Best warranty deal love that it covers stick drift

Best warranty always reliable and offers amazing service

Decent and smart to get because PS4 controllers break to often

She was very nice and made the transaction very easy

Its a must purchase specially for electronic items.

Love the controller I have been buying from here for years now.

it’s was great they do a good thing when it comes to electronics

The service is really excellent due to the customer service is on time and responsible, so I definitively THE BEST

I have been choosing Best Buy services for a long time and using all the that they have offered me. I am honestly very grateful for the service and good treatment they always offer me.

Very good offer and provide protection to your device.

Exceptional service on a warranty replacement. I couldn’t get better service anywhere else. My son is always happy with geek squad for all His gamer needs.

super helpful and quick, they are all super nice as well

Most people are hesitant to get the coverage. But BB is so good about taking care of you for having it. I am adamant about NEVER getting any electronics from places like Walmart, because they are notorious for having refurbished items and selling it as new. ALWAYS get the Geek Squad coverage because it comes in SUPER HANDY.