Customer Ratings & Reviews

easy shopping experience. Friendly employees. Pleasant shopping experience.

Over the years, the purchases from Best Buy accumulate even prior to today’s data collection. The support and ability to address today’s buying needs continues to be on the forefront of technical and commercial support for increased satisfaction in the buying process.

I love to know that my products have a very good guarantee, they have never failed me

Good value, well worth it , though we haven't had to use it yet

great helpers giid customer service thank you always use them

I love the fact that there are no questions asked and they just hand you a new one

I really appreciate our cashier that day for offering the warranty because with out it , I would of gotten a new headset due to my dog destroying my most recent one

Awesome coverage and very quick when you need your product fixed or replaced.

Useful for any situation that an electronic breaks or something happens.

Have used a few times to have my computer checked out. Great knowledge of staff and worth the money to protect your investment.

I have been choosing Best Buy services for a long time and using all the that they have offered me. I am honestly very grateful for the service and good treatment they always offer me.

When I bought my PS5 controller the worker said if I ever had stick drift, i could return it and get a brand new one. He’s the GOAT for that.

This plan help to protect my device. It is advisable to buy protection plan

One of the best value items I routinely purchase especially when buying items made in China!!! Every single China made technological item I have purchased the past 3 years has failed to last more than 12 months.

Honestly geek squad is the best. I get all my electronics from Best Buy and always get the warranty. Unmatched!!

Best warranty I bought headphones here and I had it for about 1 year or so stopped working took it back and got a new one the same day love the warranty

This is an easy decision. If you make an expensive purchase, get the protection. I’ve done it for years and four years down the road when that expensive TV starts to flicker and give you problems, they just (most of the time) replace it. I had issues with Best Buy in the Past but never with the Geek Squad protection.

Purchased the 2year warrenty for a ps5 controller. $20 for the insurance and can get a brand new controller any time in the two years

Phenomenal. It is a great thing to have on all of your products.

Warranty on controllers is a must! Dont worry about Stick Drift any more