Customer Ratings & Reviews

Great and quick service, my controller was defective, and I’m glad I put the insurance, for which geek squad helped me replace in a quick way

Best warranty around, they try to fix my watch it wasn't posible so rhey give me a new and all this in 5 days

Had a warranty on a PS5 controller. Two years of coverage. Used it today the process was very simple. Just walked in to the store and exchanged the broken controller for a brand new one and walked out.

This is better than expected Thanks! Appreciated guys!

The controller that was damaged and the warranty saved me from having to buy another controller for 60$. Works great and is cost-effective! Got another controller in no time and barely cost me anything!

These wireless head phones work great. They really keep the outside sounds out and have a good clear sound. The first pair actually broke after 3 months. The microphone just fell off while I was using them and I was not hard on them. I had the warranty so they were easily exchanged for a new pair

Love this option for controllers consider they are very easily broken or just stop working. This eases the burden of having to spend tons of money again in short time

I haven't had to use the insurance yet but it's really nice to know it's there they say that it will cover anything that happens to the product replace it or original purchase price store credit

They are always on top of it and quick to answer. Any questions I may have. It’s great. I purchased this with everything everything.

Always protect your stuff if you can especially since they seem to honor it.

Love the geek squad warranty never no problem always done with ease

It just as easy a swapping and exchanging if anything happens within the replacement policy it’s so convenient and everyone should always buy the warranty with anything they get electronically.

Love the warranty from geek squad almost no questions asked

amazing amazing amazing amazing amazing amazing amazing amazing

It was easy to redeem. The employees were so nice! My sisters is alway so rough with my things. That's why i always get insurance.

Very much worth it. They’re always quick and easy to replace what I need and the price is a little high but much more worth the trouble of not having the warranty

Make it easy to replace any product. I would recommend it to a friend.

Always get Geek Squad Protection. A must have. Has saved me from having to re-purchase both large and small ticket items. They're always willing to help out with questions.

Best headset there is! Easy for movies or playing cod or fortnite. You hear everything the got steps and if ppl are sneaking up on you. Doesn't drain battery fast either lasts a very long time

Its great to actually buy a warranty from Best Buy so if it quits working i can take it straight back to the store and they replace it or refund purchase instead of sending back to the company i'll always get the Best Buy warranty on any future big item purchases