Customer Ratings & Reviews

Worth every penny amazing product very happy with my purchase

I love their service only place I buy my electrics

Don’t buy a controller without geek squad it’s a must!

I work for a major ISP and when customers have questions about purchasing their own modems I ALWAYS recommend Best Buy because of the Geek Squad protection. I have never had a hassle replacing a damaged piece of electronic gear. This level of service and security is why I don't buy from Amazon and only buy from Best Buy.

i always recommend protection plans for electronics

great controller overall but get the 2 year protection, youll definitely come across stick drift within that time and you can exchange it for a new one. This is why geek squad is so good... You can choose to renew the 2 year at that time, so basically you just pay 20 bucks for a new controller. im on my 5th controller in 4 years, but aggressive on the thumbsticks.

If Geek Squad/Best Buy offers you a accidental replacement plan buy it! It means that item will be replaced in the store or you will be given a gift card if it is no longer working. You do not have to send your product off for repairs. Just describe the issue and grab another product.

Amazing service quick and easy absolutely love it and it’s always reliable

I thought about it first about having to pay more for protection but then realized it was for my gaming . So I decided to pay that protection and not my girlfriend now she’s pregnant

100% recommend purchasing the geek squad replacement option on any controllers because the service was so great. My controllers bumpers stopped working and they switched it out with a new one.

Amazing ! Always getting my items on time. Best location

Very good whatever it is I bought years ago I forgot what it was lol

This is a good purchase especially if you have kids who play often.

They are print and resolve my problems when needed and promtly

Does the job as the controller I buy this for seems to stop working after a year or more

Replaced my other gaming headset using this warranty. Great service and love how convenient it has been to use.

I have used this, it’s no questions asked, and I appreciate the no anxiety upgrade when I have a broken product. It does cost a good amount, so I’m choosy about what products I sue this with.

I like the peace of mind from a protection plan. Thanks.

The 2-Year Accidental Geek Squad Replacement is a great addition to add for any electronics especially on game controllers.

The Geek Squad support is nice to have. Fortunately I have not needed it recently, but a year ago my Oculus game quit working. Because I had the Geek Squad support I was able to receive a brand new unit for no additional cost.