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Customer reviews

Rating 4.8 out of 5 stars with 6558 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 6,558 reviews
  • Rated 5 out of 5 stars

    Great feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. Had really bad stick drag on my Xbox controller and I went in since I had the geek squad protection and they gave me a brand new controller. Definitely recommend getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A life saver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t reccomend it more for controllers and headphones and anything alike! All my stress was relived once I get this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this and never is going to get a different warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a Xmas gift! I’m excited to see my kids face!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service! Didnt Give Me No Headachs! Best customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this on my Xbox controllers as they break in a year every time. 20 bucks for a 60 dollar controller is great! Warranty ast two years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent to have and thankful I had it. The geek squad service is amazing and I couldn't be happier with how they helped me through the entire process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must get when buying a dual sense (ps5 controller).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad xbox controller 2 -Year replacement pl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchsed the 2 year replacement plan for my xbox contoller. I love that if my controller breaks I can get a replacement at my local Best Buy store and get back to gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Had issues but Geek squad made it super easy to get my issues resolved, they helped me out almost immediately!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Product Replacement Plans always worth it to me.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product replacement plan has always been worth it for me, worst case I never have to use it but best case if something happens ive alwaya gotten a replacement product without any hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this service a couple times in the past and helps to avoid headaches when something happens to a product you spent good money on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is really good when it comes to gaming and outside use as well, in all honesty it might be my new favorite headset of the decade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never have been disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used b4 never disappointed when I’ve had to use it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Make sure to get a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love TurtleBeach headset. I love the bluetooth functionality. I love it when I can play my games and listen to my music on my phone in the background. However, with Turtlebeach headsets, the casket always breaks. Every pair I get, they eventually break. They need to change the material. Always get a warranty with TurtleBeach, because within a year, that head casket is gonna snap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Replacement Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good service, they going to be available for you to check your devices and you can get a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inssurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an inssurance!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this derive plan, my kids remotes after a year start to lose connecton or the buttons stick and this makes it easy to replace with a hassle-free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty, just walk-in and exchange for a new in stock items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the guarantee to be sure that they will respond to me with the quality and I will have the peace of mind that if something is damaged without problems they will give me a solution, I am highly recommended to acquire them, I have a very good reference that it is the best thing to do when acquiring products here

    I would recommend this to a friend
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