Customer Ratings & Reviews

Geek Squad protection is worth every dollar spent trust me

Normally don’t buy extended warranties. But PS5 controllers seem to have stick drift after only 6 months if use and PlayStation customer service is the absolute worst so not taking any second chances with this purchase. Although NOT cheap getting it for the peace of mind!!!

anytime anything goes wrong this protection saves me!

Its alway good to have a protection plan wouldn't make a purchase with out it

This thing blends evening perfectly! I’ve had it almost a year and works just as good now as it did when I first got it.

The geek squad always comes through love my protection on it

Peace of mind glad I chose this warranty. Nothing like one that handles accidental damage and handling

Great service.....................................

The Geek Squad is always help, they taken care of my Xbox controllers everytime there was a problem. Very friendly and super helpful.

I definitely get this when I purchase some things. I’ve also used this many times during coverage period. It’s great and no hassles they replace item or refund you if it’s no longer available.

Had bought this for a set of headphones fir my son. Well almost a year in and they broke (accidentally), took to BB and they changed out no issues at all.

Great to bundle with any of the products you purchase at best buy in case anything happens to the product I will always recommend to friends or family

The customer service team is very helpful and friendly

They were very helpful and friendly, really helped me a lot!!

My wife loves it. Got it as a birthday gift. Great purchase.

I always have a fresh controller because this warranty is the bomb. I just bring them back if they show any signs of starting to go bad. Haven’t paid for a controller in years. Sometimes they even pay me, because Amazon or somebody will have the controllers on sale.

I will say I've never used this before but I purchased this on a PS4 controller and one day one of the buttons had come off the PS4 controller and I took it into Best Buy they weren't able to do anything with it other than do a even exchange I was so excited so I decided to do The Geek Squad warranty once again

Great controller. However, let's see what happens in 3 months if the left stick starts to drift.

It is great. Like color i get it when i want works everytime

I haven't had to use the Geek Squad for any replacement or installation yet, but I always make sure to get the 2 year protection and geek squad service to have the peace of mind!