Customer Ratings & Reviews

Love best buys warranties! have always used them for controllers cause i do play a lot of video games and after a while the analog stick seem to start drifting.

This is a great protection plan. I definitely recommend picking this protection plan up if you plan on spending anymore than $60. If anything happens, I can simply return my product to the store for any reason. Make sure your devices are covered in the worst case scenario!

Geek Squad is the best. I strongly recommend everyone get it on purchases that need it. If anything goes wrong, just take it to the store and swap it out for a new one

Geek Squad's replacement plan is their best protection plan offer. Even the tiniest inconvenience, switch it out. New, better product available? Oops, bork'd my product uwu

It's nice to know that Geek Squad has your back. But truth be told? I hope i never have to use it!

Any time I get a pricey product or product I don’t expect to last long, I buy the 2 year accidental Geek Squad replacement. Sure it adds a little to the overall cost, but as someone who has used it many time to replace items over the years, it is completely worth it for me.

I love this controller! It fits very comfortable in my hands

Controller started drifting. I returned it to them. They gave me a new controller. No questions asked. Easy process. The best insurance out there for this type of service.

They were very very helpful when my ps4 headset started not connecting to my console. They helped me leave out of there happy and content.

I always get Geek Squad for every product I purchase at Best Buy and this service is amazing! I wouldn’t go to any other store to buy my electronics!

What can I say....if it breaks during my protection period, geek squad will fix or replace it. Always get this service for big purchases.

Geek Squad usually makes things quick & painless for me when I have a warranty, so it’s always handy to have one on a product.

I’ve always been a firm believer of protecting your items. The geek squad protection has saved me so many times. It’s worth the money

I ordered this extra warranty for my aqua blue Xbox controller that I bought good-open box and for the price it was worth it so far hopefully if controller breaks exchanges are made easy

My razer headset went out after a year thanks to the two year warrenty I was able to get a new headset with no issue.

Good work good experience when it comes to the geek squad would go to them any time

Bought an Apple Watch Ultra 2 with this “extra “ protection. Hopefully I will not need to use it. But it’s there just in case.

This product i purchase is the of the most promising products that i have chosen the sound is incredible ! Price was right on the value well buy again.

Worth purchasing if the device is known to fail. Be sure to do research on the product of its longevity before purchasing it. For example, Any Blu-ray game or media disc is scratch-proof no need for a warranty.

Now this is worth it, if you buy an expensive item that is likely to break and you would want to replace it. My son uses the Xbox elite controller. It has broke 3 times now. We have had 3 replacements and continue to purchase the black tie insurance.