Customer Ratings & Reviews

This is a very good value, especially since Playstation was having an issue with drift on the original PS5 controllers. Mine went in for repair after only 4 months. This allows replacement at store immediately for any reason for 2 Years.

Need it on an expensive controller. You never know what will happen.

These controllers are made with excellent quality.

I knew my Elite series 2 Xbox controller would malfunction within 2 years given Microsoft's track record. I went to replace or repair the controller but it was discontinued already. Geek squad refunded the controller no hassle no problem

this service is amazing, i was hesitant with my first purchase but now i get it with almost all my equipment, it has saved me sooo many times alread

We can't predict on the electronic items, I have always bad luck with gadjets but this plan has given me peace of mind. Have had lot of items covered and few got replaced under this plan too. Great service.

Always good to get the warranty on your products you never know what mistakes the manufacturer can make

My son is always breaking his headset service contract is very necessary

I will always pay a little extra cash for insurance on almost any item I buy from best buy. It's so easy to make a claim if a device is broken.

This is a great service because they would fix your stuff

Worth it just for the peace of mind. Can’t beat having some insurance against kids and myself.

Everything went well. Service was great. Warranty was explained in good detail.

I am pretty sure this is for my stealth headphones and everyone i talked to told me this is a non negotiable. I am not a thrower of my headphones, but there was an update that made me feel like they were busted after 1 week of owning them.

I feel as if my controller is constantly being protected by the higher ups, because it has not even cracked once in the 700 times I’ve dropped it.

Geek squad services are definitely worth it. Especially if something happens to your product they fix it no questions asked

The protection plan are great to have. Its also easy to get stuff replaced ot fixed with it.

Glad that this is offered anything can happen and I would be out of pocket lots of money.

When buying expensive laptops, headsets, OLED screens, paying for the insurance cannot be beat the insurance. Never ever have I had a problem using Best Buy's insurance. They make it easy and painless.

I appreciate the two-year warranty option. These headsets are expensive and can easily malfunction.

Always provide quick and effective service, I have done many repair and replacement vendors but Geek Squad is miles above everyone.