Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6383 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 6,383 reviews
  • Rated 5 out of 5 stars

    good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the value of the best buy warranty..get it on all gaming accessories

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headset. Sounds great, comfortable, multi device connection, great battery life, easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan that the consumer can purchase to protect their product is wonderful. We have used it several times and everytime there is never any questions asked they just replace them and we purchase the new ones and walk out the door happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you purchase electronics, always get insurance on your devices. The peace of mind alone is worth it alone because you just never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a really good organization, it is 100% worth your money, they will get you right everytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great product never thought I needed it but hey look at me now using it everyday!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for certain products!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad replacement is definitely worth it for certain products. It is quick and easy to utilize.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smooth. Great help, answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy for expensive high use peripherals

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the warranty for the Xbox elite 2 wireless controller. It started having some connectivity issues. The warranty allowed me to have it replaced no questions asked. Would definitely buy again and I did buy it for the replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replaced product no questions asked

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this just in case our gaming headphones ever broke, which they did and they were replaced no questions asked with a band new pair. would recommend on certain products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not need to use it yet but it’s a good price for a couple years worth of warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kind people

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called and asked for help with setting up everything and they were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable protection plan. Great customer support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, and they are pretty nice and professional, I've got this for controllers and they give what they offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hurray for warranties

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get warranties for electronics and big items, especially because it doesn't cost very much more. Always good to have piece of mind if something decides to break or so working. Haven't used it yet though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty and replacement on the spot. You dont have to send off to a second party.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these guys! They always take care of me and ease the pain when it comes to a broken electronic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is worth the price in case one of your items don’t work good you get a exchange

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this insurance before and they always take care of any issue i have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one controller geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing services, haven’t had to use it yet, but I have full confidence that I could use it without issues if I ever needed it

    I would recommend this to a friend