Customer Ratings & Reviews

This controller is amazing. The color of it is really pretty. Havent had any problems with stick drift or bottons not working. 10/10

I highly recommend Geek Squad protection and accident insurance I have had to replace items several times very work the money

I always try to purchase geek squad protection for all my big purchase at best buy and they have not failed me. and it gives me peace of mind knowing my items will be fixed or replaced if anything were to happen.

I always try to purchase geek squad protection for all my big purchase at best buy and they have not failed me. and it gives me peace of mind knowing my items will be fixed or replaced if anything were to happen.

Awesome purchase recommended to everybody that I know

They took care of me right away. I needed to return a damaged headset. Very happy with the service.

Buy the protection! A week before the end of the protection my grandson’s headset decided to have mic malfunctions. Took them in, got a replacement pair no problem. I buy the protection plan on all gaming and electronic items

The best I can’t even express it better customer service is the best

First time getting the warranty it was really easy to get and is really necessary.

Customer service, is very helpful patient with people and respectful!

I always buy the replacement warranty when I buy electronics. I have used two warranties for products that broke in the two years. Best Buy always honored the warranty and replaced the items. This is a great value.

sometimes you must protect yourself from high performance products you want but have a poor reputation, and break soon after the factory warranty period.

Amazing warrant always worth it I never worry when my stuff is messed up now I get a free replacement

The replace process from warranty is quick! This warranty is a must if something happen to your item.

The best way to protect your products. I always recommend and purchase the protection plan

Fast service!! Definitely excited my expectations. Took me less than 5 min to get a replacement great service! Keep up the good work

I highly recommend geek squad protection for anyone shopping for gaming controllers. They will take care of you. No questions asked if your device messes up.

This replacement protection plan is worth it! As soon as my joy cons start experiencing drift, I just go in and replace them.

This is a Geek Squad tech support service and I am completely satisfied with the product and service.

Never have an issue whilst making a return with geek squad