Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6383 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 6,383 reviews
  • Rated 5 out of 5 stars

    Must have for high price electronics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad policy is great and if repairs cant happen they will give you the purchased value of your item to put towards a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the top best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The paat service put of all other companies, i can always depend on them an trusted them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replace and fix laptop, controller, TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My controller was replaced with no problem. I highly recommended the geek squad service for electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blessings

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to choose this. Hope i dont need again. But in thw past it was a blessing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a warranty just in case something happens to anything I get from there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No better plan around and easy as 123 even if you dont wanna go in the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick to repair or replace items.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must with products. BestBuy has amazing service and always helpful.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    BEST PROTECTION PLAN YOU CAN BUY!

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it, it won’t disappoint, fast easy to resolve my issues/problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insured my device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Works perfectly fine up to now. The customer service was very nice too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP is worth it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly recommend Geek Squad Protection on mostly everything. Specially things that will get daily use and/or could be worn and torn through regular use or suffer from any sort of power surges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this in my sons laptop for college. Unfortunately he got a laptop that had a small defect, the geeks worked with us and on the second return gave us a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect yourself like buying a car insure it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly suggest getting the added GSP especially now these guys and gals at Best Buy always have your back I been shopping here over 20 years for this reason only they respect and want to help the customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NA

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the geek squad yet , but friends and family say they are good and honest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it already

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend this insurance. My kids just love to smash and break all my stuff. If it want for geek squad id have nothing nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get the protection plan... part 2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wants me to do this again and I like Best Buy points... Worth the money every time since they just give you store credit rather than jumping you through hoops and having to send your item off for 2 months to someone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem getting anything repaired or replaced if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Item Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this service feels like more money, it also became an investment. After purchasing your item with the service you are then able to get it replaced if it breaks or just replace altogether within two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely will come in use with the numerous products I purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is one of the best decisions you can make for 15 bucks. It lasts 2 years and it covers the item purchased for equal or lesser value. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is for my new PlayStation controller. I always get geek squad

    I would recommend this to a friend