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Customer reviews

Rating 4.8 out of 5 stars with 6558 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 6,558 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranty is the greatest insurance you could pay for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Said they’d replace my item regardless of how I broke it well they did that’s all I have to say Ps. Don’t break your new remote to test this out just makes you look dumb when walking out with a new (replacement) item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan well worth it! You won’t be disappointed with their customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is good to know I have options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love buying protections for my stuff because i do be kinda paranoid about breaking my stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good service made an appointment and got it next day and it took one day for them to fix my computer.. good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has been easy to work with and saved me $ on replacing some items that stopped working. They are excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NO HASSLE RETURNS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your investment Best Buy Warranties are the best. NO HASSLE RETURNS if an item is damage Best Buy will replace or refund gift card, so that you may purchase an new item. NO QUESTIONS ASKED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased coverage for 2 PS5 controllers because they have issues over time. I was told I would just have to return them if they go bad and receive a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you purchase electronics, always get insurance on your devices. The peace of mind alone is worth it alone because you just never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I make a major purchase I purchase the extended warranty. It has saved me a ton of money!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Perfect

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loved everything about it. It works amazing and had no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brained must have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve run into some technical issues with headsets in the past and this is a lifesaver, I can not encourage people enough to get this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful when you don’t know what to do . Must have if you don’t know how to used some items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 insurance is a MUST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I got this insurance the last time or two I bought a controller! MUST HAVE

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    PS5 Controller Help

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy service, customer support from geek squad was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy product replacement when needed. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is one of the best decisions you can make for 15 bucks. It lasts 2 years and it covers the item purchased for equal or lesser value. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with Geek Squad services. Always willing to help. Always knowledgeable of product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Geek Squad Protection. It is the best warranty on the market. I can make large purchases with the confidence that, if my item “messes up” or “breaks” it will be repaired or replaced without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used the protection plan a few times, good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this if you want protection for 2 years, Love that Best Buy just replace most item right there and then instead of making you wait for replace (on most item).

    I would recommend this to a friend
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