Customer Ratings & Reviews

Never had an issue with the Best Buy protection plans, I actually have total tech so its automatic when make a purchase.

great always go with geek squad if you have the extra cash it's worth it when you stuff start breaking down

Bought for my son's 3rd XBox "Elite" controller. The other two stopped working making the $60 protection plan not only necessary but also basically part of the "cost" of the controller. Hopefully, the 3rd time's the charm!?! When an item is still under warranty, you shouldn't have to buy a new protection plan when the item is replaced.

If you a gamer then these are for you! They are comfortable and very clear sounding.

Told to buy this with controller. Hope to never have to use it though.

A excellent choice to have someone on your side when ever you fall into a hole there gonna come and help

Really great product never thought I needed it but hey look at me now using it everyday!!!

The Geek squad service protection is the best thing I could ever purchase it pays for itself and definitely a no brainer.

I got a Twitter alert that Total Tech memebers could purchase the Xbox series X. I was lucky enough to get one. They’re impossible to get at retail so this alone made it worth it.

A must have for when the bumpers wear out or if thumbsticks get stick drift

The paat service put of all other companies, i can always depend on them an trusted them

The warranty is worth the price in case one of your items don’t work good you get a exchange

Getting this service is a must and peace of mind!!

Always helpful and courteous. Best of all they don’t waste your time and really try to help you as quickly as possible.

I have not had to use the geek squad yet , but friends and family say they are good and honest.

Good insurance policy to have - things happen when you least expected it so it os one thing you dont have to worry about

Avoid controller but lags now so not impressed good for a lil under a year then needs to be replaced

Love the protection on my PS5 controller. Always seem to get stick drift no matter what, nice to know I can get it replaced.

Protection plans I feel are essential. That's why I just bought TotalTech to get up to two year free protection plans on everything I buy including gifts

Great thing to have in case you need it Because accidents do happen and you never know when you might need it