Customer Ratings & Reviews

Geek squad best squad. They were able to resolve my problem immediately and it they couldn’t they would replace it.

Great protection package. I feel good knowing if something happens, I am covered

I will always purchase the product protection through BestBuy.

Great insurance for your purchased products. Highly recommend!

Hope we don’t need this protection plan but it is great to know if we need it will be there for two years

This also comes with your Best buy protection plan and The geek squad are great especially Daniel from Tracy he was so sweet and so nice and he was very helpful

Geek squad is the best period.............. Love geek squad

Perfect, arrived just on time. Set up was easy as well!

I am happy I made the additioanl add on of this service when I bought an open box item. It truly made things much easier with getting my soundbar fixed.

Geek squad protection is the best warranty around. Very affordable and easy to use when needed. You don’t get the run around

Pretty legit service plan, no hassel, no stress, gives very easy peace of mind.

I wouldn’t buy anything out of Best Buy without the geek squad warranty absolutely the best

I bought a Playstation Dualsense Edge controller last year and experienced some stick drift. I was under 1 year from date of purchase and when I did buy it, I also bought the Geek Squad protection. Here are my thoughts on that. The Geek Squad protection at Best Buy… it’s a bit of a mixed bag. It’s an extra $60, which is fine if you don’t already have backup thumbsticks. I had some drift issues, brought mine in under a year into ownership, and they swapped it out no problem—but then canceled the protection plan unless I bought it again for the new controller. That’s the part that really rubbed me the wrong way. I was still under Sony’s manufacturer warranty, so why reset my paid coverage? The guy just said, “That’s how we do it.” Well… your way sucks. It should carry over and only be considered in use after the Sony warranty ends, like most other protection plans I’ve had. I'm going to think twice about purchasing it next time around.

This is a good Protection to have for your product at this price.

Best warranty ever.............. ................

Awesome keyboard..................................

It is a very good product worked with them before easy return and new product

Great service that made all purchases I made with them feel extra safe and insured.

Good quality and it sounds nice. Several friends have this and all have good things to say.

Best geeks in the world to get it in the morning and figured out how to get it in the box