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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1586 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,586 reviews
  • Rated 5 out of 5 stars

    Farming simulator a Christmas hit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kiddos love this game! They asked for it several times and the holidays were the perfect time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doesn't need me to do anything

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stuff sells itself and it was inexpensive, thank you best buy and thank you geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new tv and geek squad has the best customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great game to play by yourself or with friends. You can play this game locally too which is really nice. Not a huge Mario Fan but this is a good game. Not as good as 64 or Sunshine, but still good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to get with your product protection is a must!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Helpful

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly helpful, worth the price, will be purchasing again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A guarantee for your purchases in the store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A guarantee for your purchases in the store A guarantee for your purchases in the store, I didn't have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maintenance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it’s damage easy to way to bring it back to the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend this warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT HELPS WITH REPLACEMENT IF IT GETS LOST OR BROKEN

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.Young

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet. However I'm quite sure there won't be any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AC6

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing. Probably the best AC game and a great combination of ace combat style missions and armored core/ souls difficultly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad! my products have infact broke before the time was up, and they have infact gave me my money back to replace said product.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Must have!

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is a must have on any item no strings attached.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the process when got new remote easy to get fixed and reacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad protection. It is well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasant Surprise!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a fun game. I never played this series before but the intro had me hooked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always better to pay just a few more dollars with a purchase then having to completely re buy a product if it messes up. 100 percent worth it in my book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved to be squad and everything they could do. The service is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad lives up to their promise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents at my local Geek Squad are always happy to answer any questions and look into any problems my devices are having. Even when I didn't immediately have a Geek Squad membership, they diagnosed my problem and provided a solution to my faulty MacBook Hardware; it is because of this that I decided to always add a Geek Squad protection plan when I buy valuable electronics. I have never had a problem with Geek Squad living up to their promise, and moreover the national customer service line help is INCREDIBLE! When you talk about someone really wanting to help you out, these Agents are the best I have ever worked with!!! They are always quick to take responsibility and issue any repairs or replacements needed no questions asked and even go above and beyond to make sure you are happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy warranties rock!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get warranties for electronics and appliances (when I have the means). Especially from places like Best Buy that I know will honor as close as possible what they say will happen when having to use a warranty. I have had to use them once or twice, and the process is always smooth. Ya just never know what is in store for the future, even if based on past experience you never had a problem with electronics before (or after) warranty was up, that doesn't mean your luck will continue forever. As a matter of fact, the more over confident you get, the more electronics you will be "destroying"! I NEVER had to use ANY warranties from ANYWHERE for a long time... now it seems I wish I had them all the time. Just because you take care of something, does not mean the item will be 100% protected. Honestly, simply picking up a box with a brand-new and sealed laptop out of the cage that has never been opened or touched and transferring it directly to your hands after payment is technically, for something as delicate as a laptop, potentially extremely easy to have something go wrong at no fault of the manufacturer. When I worked at Office Depot, someone bought the same model of a Toshiba laptop 3 times in the same day after a refund for each time. Same issue after looking into it. Manufacturer defect??? Maybe, maybe not. No way to tell, unless one or more of us were to X-Ray the box as it moves from counter to counter and RIDES IN THE CAR ON THE WAY TO THE CUSTOMERS HOUSE and observe things like the hard drive (unless it is an SSD...) bouncing around in the car (and lets say the customer had a passenger in the car that we did not know about in store who was setting it up on the way home.) and suddenly one too many bumps in the road happens... uh-oh! Blue screen later on because maybe the read/write head scraped the disk or worse during one or more of the bumps and the microscopic shards from the scraped disk cause more to occur and there you have it! I HIGHLY doubt that was manufacturer error for the same exact error on 3 of the same model Toshiba laptops AND a competing manufacturer like HP! Bottom line... GET THE WARRANTY!!!

    I would recommend this to a friend
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