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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1563 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,563 reviews
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt end up needed them for anything other than a quick phone call, but they were very helpful and kind. I would buy again for the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always so helpful and prompt, anytime I've needed them to come out or to give me verbal advice tgey never disappointed. I'm so gkad I got this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feeling very safe this here is one of the best protection around there efficient reliable and all you need is to apply and get it simple enjoy i know i will thank's sir well appreciated!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Tier service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting a protection plan. It saves stress in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has helped me so much over the years, weather it’s a replacement or anything else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection works, do not have to worry about paying for repair, excellent replacement program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert diagnosis and advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad diagnosed the switch issue and referred me to the nintendo repair site. They swapped out the joy cons and sent replacements in about 2 weeks for no charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad Is Always So Helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been so helpful whenever i've had issues with my electronics, games and software so adding the 2 Year Geek Squad Replacement Plan to all of my recently purchased Video Games for was a must and great and gives me piece of mind in case for some reason an issue was to arise with any of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the extended protection it is good price for the time you are protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for younger kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 10 year old because you just never know what could happen with them nowadays. Being able to go right back to the store and replace it if something goes wrong makes the purchase a bit less unnerving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have a replacement plan because you never know when you’re gonna need it so why not have it ready!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love This Comprehensive Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying valuable electronics I would not think twice when offered Geek Squad's protection plans. I paid as little as $20 extra on top of my $200 game console purchase because the warranty offers replacement for accidental spills, manufactured defects and even wear and tear. It's a great policy that offers me peace-of-mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 2-Year Geek Squad Product Replacement NBA2K24

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that the offer of 2-year geek squad product replacement was inexpensive and covers pretty much everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black ops 6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product to play on ps5 and you get to play with friends .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My last Review... this month!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have since it's usually what I do nowadays is purchase insurance on all my online orders

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had the need to call on this life line but I'm happy to have it for the just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it you won't regret it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must purchase on every single item you buy. It is a piece of mind to have it in case the item broke. Highly recommend to add to your future purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra warranty is always a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awsome warranty to get. I've never had to use it since everything I've purchased has been great so far. But it's great to have extra warranty just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek Squad ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help me so much when my son killed the Nintendo switch they gave me new one with no problems and hassles . Great 2 year warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Debra J

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a awsome job and were so professional and friendly and they were so fast..

    I would recommend this to a friend
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