Customer Ratings & Reviews

I love the service, definitely won’t go anywhere else

I have not used the service, just paid for it. I trust it will work. I will not use it on Hickory. The worst bustbuy Ive ever dealt with.

2-year coverage = zero worries. Worth it!​​​​​​​​​​​​​​​​

Haven’t had to use it yet. But if I do I’ll be glad I got it. It’ll cover any breaks due to spills, drops or any catastrophic events.

love getting protection just in case and geek squad is always so helpful!

Amazing company Know what they’re doing Seen how they work before

I use this protection plan for my Astros a 50 headset and they got messed up and I took them back and they replaced them with a Set of new ones.

We purchased this just in case something happened to the PlayStation. It is good to have we have not had the need as of yet to use this but it’s comforting to know it’s there.

The Geek Squad protection gives great peace of mind. The coverage is clear, activation is easy, and the support team is helpful. Definitely worth having for expensive electronics.

Honestly never had to use the protection but the ease of mind is awesome and I hear good things about their services and value

Geek squad warranty is always a great option. There is nobody I would want to work on my tech more than Geek Squad

I honestly can’t say enough good things about the 2-Year Accidental Geek Squad Protection plan. I got it when I bought my laptop, and it’s already been a lifesaver. I’m pretty clumsy, so I love knowing that if anything happens—like if I drop it or spill something on it—I don’t have to worry about paying for repairs. I had a small issue with my screen cracking, and the process to get it fixed was super smooth. I was able to set up an appointment online, and the technician was super friendly and fixed everything quickly. I’m really glad I invested in the protection. It’s just nice to know I’m covered without all the stress. Definitely worth it!

Best Buy’s warranties are always the bomb. You don’t have to wait for them to fix it. You just get a new one and replace the warranty on it.

I have use it and i really like that ists a fast respone to any issue sometiems it expensibe so uou have to check the value of the item first to see if its worth it

Súper compra ! Best Buy Best Buy great great great

I’m so glad we decided to purchase the 2-Year Accidental Geek Squad Protection plan—it has already proven to be worth every penny! A couple of days ago, my son’s PlayStation 5 HDMI port got bent, and we weren’t sure what to do. Luckily, with the protection plan, the process was incredibly simple. We took the console to Geek Squad, and they immediately offered us a brand-new replacement. The entire process was seamless and took less than 10 minutes! The staff was professional, helpful, and efficient. I highly recommend getting this protection plan for peace of mind. It’s a lifesaver!

2 year warranty protection through geek squad. Would recommend to others.

I cannot recommend the Geek Squad 2-Year Accidental Protection Plan enough! About a month before our plan expired, my 9-year-old's PS5 controller suddenly stopped working. I scheduled an appointment online the same day, and the process couldn’t have been easier. To my surprise, Geek Squad didn’t just replace the controller—they replaced the entire PS5 console along with it! We walked out with a brand-new system and controller on the very same day. The entire experience was stress-free, simple, and so convenient. This protection plan is worth every penny, and I’ll definitely be purchasing it again for future electronics!

We’ve never had to use Geek Squad however we have heard they are great and timely when taking care of the products purchased.

They are the best . I love that you can schedule your appointment. They answer all my questions .