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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2970 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,970 reviews
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty they offer is amazing I’m a otr truck driver made a purchase a little over 2 months ago and it stopped working I got home went to my local Best Buy walked in and they had my item delivered to my house the next day the whole Process took less then 5 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quest 3 is a must!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this VR, ive been addicted and cant stop playing, amazing quality, alot of games, smooth gaming and upgrading from the quest 2 is a lot of improvement. I recommend this whether you are a begginer or have experience on VR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve replaced several items or have had to use Geek squad for customer service. Always 10/10 service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended to purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice coverage. However I purchased this for Rayban metas but BestBuy customer support allowed me to get a new pair of Rayban Metas. Highly recommend to purchase this protection as these glasses are fragile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I don't have to use it, glad it's there!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet thankfully, but glad I got it for such a pricey item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy Geek Squad for all your electronics! Great no hassle fix or replacement of you items! Cost couple dollars extra however it saves you in the long run!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty important

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good to know I have the Geek Squad on my side if anything goes wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the protection plan because I can always go in to the Simi Valley store and get my electronics fixed. Never have to wait long, the geek squad seems very knowledgeable and is always professional and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my son and he loves it. He had the previous one and since this was a great Buy, I decided to get it for him. He's told me the graphics and animation and everything is much better than the original.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much fun!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family is obsessed with our new VR. The quality is stellar, so many different games to choose from and it feels like we are really in the game!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won’t make a purchase without!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t buy another product from BestBuy without geek squad protection! 40$ is way cheaper than a new monitor, 30$ is much cheaper for a 1000$gaming pc and you get to add a new protection plan to the new product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meta quest 3s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs really well. Everything works as it should. Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy but read the fine print

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use the 2 year protection plan in my first pair of Ray Ban meta Glasses…. When they had exactly 1 month of use. It was very easy and quick to use the waranty and get a new pair, but I got very dissapointed to know that the warranty will be void after the first use, so those 23 months left are just lost. I did get the 2 yesr protection plan again, and now I’ve paid almost half my glasses’ worth in warranties. Double-edged sword.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy them! You won’t regret it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. I have talked a couple friends into getting them for their husbands for Christmas presents. I didn’t realize how much I’d like them until I bought them. Definitely great to have while on vacation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling Blessed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Grandson got this Meta 3 for Christmas and it is more amazing thank the original one I purchased. Upgraded for Christmas. Enjoying my new purchase. Thank you God for your many gifts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend the Geek Squad Protection to anyone who purchase the Meta Glasses. I da.aged my Meta Glasses and the Geek Sqaud Protection took care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quest 3s

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Smaller, more practical. Better than Quest 2. My son loves it. Especially the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to go with and be used if need be for a chirstmas present to our son. Having this item gives me a piece of mind. Knowing if something goes wrong there is help and coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been wating a VR headset for awhile and it did not disappoint. The battery on the device runs oit kind of fast for us but it last for awhile with a thrid party battery attachment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year old taken over

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product brought for my husband but my 3 year old is taking it over and loves every min of it. He is enjoying life with this item thanks for this investment.

    I would recommend this to a friend
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