Customer Ratings & Reviews

They made it really easy to replace my oculus when it wasn’t working

Bought for whole family use. The only downside is the battery life, which is to be expected so I can't complain. We'll see how it does long term. For Meta account users: monitor your kids on it. Purchases can be made through the headset and it doesn't always ask for the "purchase PIN" you set up.

Excellent, Informative, Friendly, Knowledgeable Staff. Expedited all claims with Extreme care. I Appreciate them

I haven´t had the need of using it but everybody knows, it´s better to have it and not need it than the other way around....electronics are not cheap, specialy the good ones.

The process is easy and convenient for me especially when im always on the go

Amazing work is done by them. They handle everything with love and respect.

Omg so cooooooooooooooooooooooooooooooooooooooooooool

Product is amazing, Works great, one of the best gifts iv purchased for my husband.

Great service recommened to anyone and everyone. thank you.

The 3s is definitely better than the 2 but 3 of my children have the quest 2 and love it for years. The quality is great and the geek squad is fantastic help whenever we need!!

Great service recommened to anyone and everyone. thank you

amazing store porducts and service. hope this wors out

I hope never to have to use the product replacement plan, but I always suggest that if it is offered, you take them up on it because it doesn't cost that much, and you never know when you might need it.

OMG when I first put this on it was like a whole new world. I actually convinced my sister and another friend to buy one as well and they absolutely are in love with it. I love the games and how it feels so real. The tutorials are good and are definitely necessary to maneuver around the Meta lands. The games feel so real and I love actually watching movies on it. This is definitely a must buy. Also I recommend buying rechargeable batteries for the remotes because if you play a lot then you’re going to need them as well as the extended battery for the headset.

I got this warranty and it has decent coverage. I hope I won’t have to use this. If I do, it will help a lot.

Don't get better than the all knowing Geek Squad. Always get the extra service plan.

Love getting the iffers from best buy woth my orders

I recently had the pleasure of using Geek Squad for some tech support and I couldn’t be happier the experience

Bought a 5 year service for my TV and when the pixels died Best Buy replaced it and credited me back for the difference of what I paid for the old and new. When buying the VR headset it was a no brainer.

I always purchase this service for peace of mind. If anything happens I know I am covered