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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 241 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 241 reviews
  • Rated 5 out of 5 stars

    Geek Squad Manager rectified our device issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working specifically with Shawn the manager was a great experience. He took the time to work specifically with my device after having issues after being returned from being sent off and not being fixed. He ended up taking care of our situation and went above and beyond to make sure we were taken care of and satisfied. He was knowledgeable about electonics and even researched our specific issue to try and fix our device right there at the counter. I was very impressed with his work ethic, personality and managerial skills. Very impressed and satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t get to use it because I returned the item but overall geek squad is good, I’d recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value an asset to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly sevice as well spot on efficiency when tending to product an thorough on process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always good, don’t worry, id get anything with it, no bad experience so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything this expensive I'd get coverage on as I have small children

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog Ally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about it. Got mine open box excellent and it’s flawless. Plays everything I throw at it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has been here to help me through set up and what i thought i had issues with. The customer service is great. The employees are very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AwesomeAwesomeAwesomeAwesomeAwesomeAwesomeAwesomeAwesomeAwesomeAwesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a must buy for expensive items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely it protects your products you should get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good thing to have. Hopefully this will not be needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Havent needed it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent needed it just yet but im happy i got it so i dont have to worry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must read*

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must must have when purchasing high end electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but the protection they offer is why I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make sure your safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this..I’m very happy with this warranty and I’m located near the GlenBurnie MD bestbuy and I took my product in there and the manager helped me out allot.When you spending up to $300-$1000 on an electronic you should make sure your covered to feel comfortable for a year.I purchased it for my LG tv and Rog Ally and for $3000 just with 2 products you already know $120 to make sure I’m good for a year was worth it.You might not even need geeksquad,Depending on issue the bestbuy manager can help also in store with product.I buy allot of electronics and as a experienced customer of the warranty I’m recommending you purchase this if your spending your money already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I need to game as a dad of 4 toddlers! Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its amazing to know that i have my electronics secured in case that something unexpected happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok but its over now and it’s to late to renew

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer-monitor to PS2-mini/bluray player w/dj sp

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me set up an on-the-fly entertainment center at my home away from home studio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Insurance Overall and Fast Response When Needing Something

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better safe then sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had a need for it yet, but im sure itll come in handy at some point.

    I would recommend this to a friend
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