Customer Ratings & Reviews

[Employee of bestbuy] If you simply want to put essentially two subwoofers on your head, this is it. Perfect for hip hop and heavy bass listeners. Might be too overwhelming for some people but definitely the most bass from any headphones.

It was so easy and unproblematic to use my protection plan for my earphones. They replaced it right away.

[Employee of bestbuy] The Best headphones that I ever had and I will recommend it to anyone to use

I keep a replacement plan, especially for my autistic daughter's headphones. She has to have them and her faves are at Best buy!

Best EarBuds ever. I have had alot of Earbuds but these are worth ever penny from the sound quality to the texture of the material which no one comments of how great they feel.

They have good sound and quality. Good strength even after i dropped them, make good quality. The sound is clear and the battery lastes me all day. I would recommend these to anybody

Geek Squad went above and beyond to help me with my broken headphones. They were able to get me store credit for a replacement pair due to the type of issue the earbuds were having. Extremely nice and not a very long wait. 10/10

Great product a grate audio very comftrable prive an very recomendable

I love Geek Squad, they always help me when I’m having desktop problems remotely so I don’t have to tear down my computer and haul it into the store

Great for everyday office work! My specific pair were defective, but took them back in to the store and the guys at Geek squad took care of me.

I love the customer service side of Best Buy because if its broke you take another one from on the floor.

I had JBL earbuds where the case would die after putting both earbuds into the case with only about four months of use. The protection plan allowed to get my money back in store credit to purchase new earbuds.

Any techie and average joe needs this. Simple to use when your device is in need of exchange. Easy to file a claim just go to bestbuy customer service / geeksquad and they will assess and help you on rhe spot. I purchase this added warranty for all my bestbuy electronics. JBL inear ear buds is one of my many purchases

I am mystified at how good these sound. This shouldn’t be possible for how much these cost. Absolutely incredible sound quality. Perfectly balanced sound. The highest of highs, everything throughout the middle, and effortlessly reaching the deepest bass. Buy these without a second thought!

I always shop Best Buy when purchasing electronics. Whether it be for myself, my home, our my family. They have an amazing protection plan and its easy to use. Highly recommend.

I just purchased the shop phone headset yesterday, (Wednesday, 11/23/23) I also purchased the warranty with it which I love to have. When I purchased my electronics today I purchased another laptop. I purchased all of my electronics from Best Buy.

Very light and it’s good that does not go in your ear. You can’t loose the light ear pods. I use them at work equipment operator

Great Bass and smooth sound. I love being able to adjust my sound based off the genre of music I'm listening to. A game changer!

The headphones are the best I have ever owned. The sound and quality is extremely great, along with adjustable base features. Pairing is easy and the app is great as well.

I love these headphones! Best on the market by far