Customer Ratings & Reviews

Sony WF-1000XM5: A Symphony of Sound and Silence **Design and Comfort:** The Sony WF-1000XM5 earbuds are a testament to the evolution of design in the realm of personal audio. With a **smaller and lighter build** compared to their predecessors, these earbuds offer a snug, almost imperceptible fit, making them perfect for long listening sessions. The inclusion of **XS-L memory foam ear tips** ensures that users with various ear sizes can find the perfect seal, which is crucial for both comfort and sound quality. **Active Noise Cancellation (ANC):** Sony's prowess in ANC technology shines through with the WF-1000XM5. The earbuds feature **advanced noise-canceling capabilities**, allowing you to immerse yourself in your music without the distractions of the outside world. Whether you're in a busy office or on a noisy street, the WF-1000XM5 creates a sanctuary of sound. **Sound Quality:** The audio performance of the WF-1000XM5 is nothing short of stellar. With **LDAC support**, listeners can enjoy high-resolution audio that captures the nuances and details of each track. The sound signature is quintessentially Sony—**balanced, with a slight emphasis on the bass**, ensuring that every genre from classical to pop is delivered with clarity and depth. **Battery Life and Connectivity:** Longevity is a key feature of the WF-1000XM5, with the earbuds boasting an impressive **eight hours of playtime** on a single charge, and an additional 24 hours with the charging case. Quick charging capabilities mean you're never far from your music. Connectivity is seamless, thanks to **Bluetooth 5.3**, ensuring stable connections and quick pairing. **Smart Features:** Sony doesn't skimp on features, packing the WF-1000XM5 with all the smart functionalities you could ask for. **Multipoint connectivity** allows you to connect to multiple devices simultaneously, while **spatial audio with head tracking** offers an immersive listening experience that adapts to your movements. **Final Thoughts:** The Sony WF-1000XM5 earbuds are a premium audio product that delivers on all fronts. From their **excellent ANC and sound quality** to their **comfortable fit and robust battery life**, they stand out as a top contender in the market. While the price point is on the higher side, the quality and features you get in return make them a worthwhile investment for any audiophile or casual listener looking for the best in portable sound..

got these for free with my Galaxy S20+, but MAN did these change my everyday life. These things are always in my pocket and make it stupid easy to keep one in during the day to listen to music, YT videos, or whatever you listen to. The ambient noise feature is also worlds better than any other pair I've tried, including over-ear headphones. My first pair had a static issue in one of the earbuds but I got them replaced for free by Samsung (go register them for the warranty IMMEDIATELY before you forget). Sound quality is fantasticly balanced too. Can't recommend these enough!

Always get this. If you are someone who is tough in material items it is the best. I broke my favorite pair of headphones on a road trip and was able to get a new pair.

Love these headphones the bass is on another level. Best Buy had him them right away and got them with no problems. Highly recommend

I’ve had these since April 2024 and they still work just fine. Still charge with no issues and still getting 6 to 7 hours of playback with decent sound would definitely buy again.

I recently picked up the JBL Tune 235NC from Best Buy, and the process was seamless. Ordering online was easy, and I received a prompt notification when my order was ready. When I arrived at the store, the staff was helpful, and the pickup was quick—no long waits or hassle. As for the JBL Tune 235NC, they are fantastic! The sound quality is well-balanced, with strong bass and clear mids and highs. The active noise cancellation works great, especially for blocking out background noise while commuting or working. They’re lightweight, comfortable, and have solid battery life, making them a great value for the price. Overall, a great product and a smooth store pickup experience at Best Buy. Highly recommend both!

I always get this, it is always useful. I move a lot for work and it doesn't matter what store you buy it at vs. where you use it.

Love the 2 year warranty! Was able to return some headphones that were hurting my ears and got my money back with no issues

Worth every penny! Just purchased and I am super happy with them. I love sound core products. The portable case is small and compact to squeeze into smallest bags and purses. The buds fit perfectly in both ears and extremely comfortable. They don’t fall out the ear with movement and fit snug with multiple size options for ear tips. The sound is great as well!! Would definitely recommend!!!

We haven’t had to use our extended geek squad warranty for this STARLINK - Standard Kit AX Tri Band Wi-Fi System - White but have purchased previously for a tv and had excellent service

So far I haven’t had to use the protection but my friend has and he said the process was easy and simple. He had to exchange headphones as the left side gave out, the experience he had with Best Buy taking care of him made me want to purchase this protection for my headphones as well, couldn’t be happier

It’s a good product and it does have an amazing sound and great on privacy. But, the only thing is that I have a year with them and they don’t charge ok anymore.

An incredible choice to protect your electronics. My headphone cover came off unexpectedly a year or so in, and I was able to simply walk to the customer service desk and exchange for a new pair of headphones at the same price for no cost.

This protection plan gives peace of mind. Covers accidental damage, quick repairs, and great customer service from Geek Squad. Definitely worth it for any valuable electronics purchase.

Always get this. Not getting it always ends up being the wrong choice. So now I just get it every single time.

Worth it. When I don't get it, I regret it. Lol. So now I just always get it, especially with headphones.

These Sony earbuds deliver an outstanding listening experience. The noise cancellation is one of the best I’ve ever tried—it creates a peaceful space even in crowded or noisy areas. The sound is rich, balanced, and detailed, whether you’re listening to music, podcasts, or making calls. They fit snugly and feel very lightweight, making them perfect for long use. Battery life is solid, and the quick charge feature is a lifesaver. Sony truly nailed it with this product!

Haven’t used it for this device since I returned it but every other device works great with this

The Geek Squad is really amazing. I purchased the plan and had my laptop looked at bycthe Heek Squad because it was over heating. They did their thing and it wirks as good as new.

I’m glad I got the protection plan. It gives me a safe and secure feeling knowing I have a protection plan.