Customer Ratings & Reviews

Overall I feel it's a great value for its price and keeps me safe

You can't never go wrong with this. You will be worry free in case anything ever goes wrong with your product. Just take it in to the Geek squad and they will take it from there. If product can't be fixed, they will replace it for you.

Exceptional choice. My headphones broke within a year, and I walked into my local Best Buy and got a new pair of headphones at the same price at no cost as a replacement. Stellar service.

You always have to keep your technological products safe.

Navigating the unpredictable landscape of electronics can be a daunting task, but the 2-Year Accidental Geek Squad Protection is a sanctuary for your gadgets. Investing in this safeguard is like ensuring your tech has a superhero by its side. Over the past two years, this protection plan has been my safety net, providing coverage against accidental damage, spills, and unexpected mishaps. Geek Squad's efficient and customer-centric approach shines through in their quick responses and hassle-free claim processes. It's more than a warranty; it's a promise of uninterrupted digital joy. What sets this protection plan apart is its comprehensive coverage. From drops and cracked screens to liquid spills, Geek Squad has my devices covered. The peace of mind knowing that accidental damages won't turn into nightmares is invaluable. Customer service is a highlight of this protection plan. Geek Squad's team is knowledgeable, responsive, and genuinely invested in resolving issues. Whether through phone support or in-store assistance, the Geek Squad consistently delivers a level of service that goes beyond expectations. In the tech realm, uncertainties are inevitable, but with the 2-Year Accidental Geek Squad Protection, I've found a reliable ally. It's not just a plan; it's a shield that preserves the joy of using gadgets, knowing that Geek Squad has my back. Investing in this protection plan is a commitment to a worry-free tech experience – a choice I've never regretted.

This protection and ease of mind is so worth it. I love having tech support on hand when needed or if needed.

Worth the purchase, protect yourself with this insurance.

Great product and it comes in handy down the road!

One of the best noise canceling headphones out in the market with decent transparency mode. The updated design over XM5 makes them easy to travel with. The 10 band EQ gives a lot of flexibility to adjust sound as you prefer. Ear cups are slightly on the shallower side. The clamping force is good, headband is wider to distribute pressure on top of the head. Updated power button makes it easier to find. 30 hour battery life is pretty good!

In my opinion BestBuy has the best protection plans out there. Just basing this on my personal experience and there could be something better. I haven’t seen it yet.

I recently purchased a pair of headphones for a boyfriend and got the extended warranty, and I'm so glad I did. The warranty coverage is excellent, providing peace of mind knowing that any potential issues will be taken care of. When he had a minor issue with the headphones, the claim process was smooth and hassle-free. The customer service team was responsive and helpful, and my replacement headphones arrived quickly (same day). This warranty is definitely worth it for the added protection and outstanding service. Highly recommend getting the warranty for your headphones!

Just used it today and came in clutch. Easy to follow quick turn around

I love the team always there to help whenever I have a problem

Love the geek squad definitely would recommend it to family and friends

more 2 year in good conditions, perfect sound and style

Good for back up if you use your product daily and need back up help

Did a great job with there service and there was no problem with the device after

Great buy. Very comfortable and fit eat almost perfectly

Bought this for my husband's earbuds because he is kind of rough on things. So far we haven't had to use it but, with my experience with amazon, im sure its a better option than to have to pay for a replacement later.

Small price to pay for the peace of mind incase something happens