Customer Ratings & Reviews

I’ve been able to enjoy my electronic devices with the comfort of knowing that I can easily have them replaced either the same day or within 5-7 days thanks to Geek Squad’s protection. I’ve replaced GoPros, drones, 360 cameras, high end ear phones, tablets with no problems or hassles. I tell all my friends when you get electronic items that you care about, go to Best Buy and get theirs Geek Squad protection! Side note, I’ve taken some chances with videography and photography because I knew I could get the camera replaced! Also when they replace it, you have the option to purchase a new plan!!!! Which came in handy because I scratched my 360 camera lens getting the awesome shot you can see in my photo. I slid it through a small hole with no problem but then the boat made hit a wave while I was sliding the camera out of the hole. Geek Squad protection saved the day!

This camera is absolutely amazing. The stabilization is impeccable. The aspect ratios are varied and accurate. You can shoot in 16:9 and 4:3. I use these for FPV drones, and I absolutely love the weight. This is the lightest camera with the highest resolution that you could ever possibly buy for this application. The camera detaches from the main base so that you can film in the smallest form factor possible. If you need that extra battery and sd card functionality just attach the camera to the base. Which u should mention is the same size as the camera. I have used this now for more than a year, and I couldn't be happier. I normally shoot in 4:3 24 and 30 fps for nice shots in golden hour, but if you want to you could shoot in 2.7 120 fps to get awesome slow mo shots. It has since been updated with the ability to pull all the gyro data off of the camera for even better stabilization. DJI did such a good job with this camera. I can only hope that in the future we will continue to see amazing innovations like this.

They have a great returnpolixy that I'm glad I utilized. I have opted for this coverage just in case I needed it, and it payed off.

SO glad I purchased the protection on my GoPro! Long story short, I shattered my GoPro the day before I was leaving for another trip. Took it into BB, and walked out with a new GoPro ready for my trip! Will continue to buy protection on all my big electronic items here

Great experience with Best Buy when I used the replacement warranty for a $1k 360 camera I purchased a year earlier. Smashed one of the lenses on the camera and was really bummed. Took me a couple of days to remember I had purchased replacement warranty. Took smashed camera in to BB and no questions asked, they ordered a new one that arrived at my door 3 days later.

Never heard of a Rodu tv before but sure glad we did. It has a beautiful clear accurate LED color plus is a smart tv that gives us access to all online channels and allows us to add channels PLUS it is crazy affordable. We first bought one because our main smart tv stopped working. We loved it so much we bought this smaller one for our bedroom. I would recommend it to everyone as it's just as wonderful as the more popular brands but at half the price. Buy one, you won't be disappointed!

Pairing my Insta360 X3 360 Degree Action Camera with a 2-Year Accidental Geek Squad Protection plan was an absolute genius move! Not only do I get to enjoy the mind-blowing capabilities of this camera, but I also have peace of mind knowing that it's covered against unexpected mishaps and accidents. Whether I'm exploring rugged terrain, capturing high-energy action shots, or simply taking it on the go, life can get unpredictable. That's where the Geek Squad Protection comes in. With this protection plan, I can embark on my adventures worry-free. Accidental drops, spills, or any unforeseen accidents are all taken care of. It's like having a safety net for my valuable camera investment. The best part is the convenience of the Geek Squad service. They're always ready to assist, making the whole process hassle-free. If anything happens to my Insta360 X3, I know I can count on them to get me back on track. So, if you're investing in a camera as incredible as the Insta360 X3, I highly recommend pairing it with a 2-Year Accidental Geek Squad Protection plan. It's a small price to pay for the peace of mind and continued enjoyment of your camera without worrying about the bumps and bruises along the way.

I've never had an issue getting something replaced or fixed through Geek Squad. Unlike other service providers, Geek squad actually comes through on their word and doesn't leave the customer with an additional burden after an accident.

My camera stopped holding a charge and they gave me back my money I store credit. Definitely worth it!

I always add the geek squad warranty when it comes to electronic just in case.

Any product get a warranty it will give you peace of mind don’t hesitate just get it

I love that there is protection offered in case you drop it.

Geek Squad protection the THE reason I shop Best Buy for devices. If something fails they stand behind it. That's worth it to me EVERY time.

great TV, perfect cinema image. the sound is very good, but it was perfect with a home theater.

one of my best things to have bought in best buy. my so. had accidentally broke his camera and they replaced it no questions asked!!! note if you break the replacement camera you will have to pay to get another replacement but it will be alot cheaper

Will always buy this. Truly a great value!!!!!!!!!!!!!

If you are starting off as a photographer this is a perfect camera for you. You can also find this camera online with instructions and how to use videos. The quality this camera is very good so I do recommend it. Don't forget to get an extra battery.

It’s nice to have piece of mind with a warranty that will fix your camera without sending it back to the manufacturer.

Hope i won't need it but glad it's there. If you're already paying hundreds on a camera, an extra $50 isn't much.

good service was greeted and dealt with adequately