Customer Ratings & Reviews

I purchased this when my camera light because I knew the extended warrant at Best Buy was a good one. I have used the warranty in the past and know it is a headache free and easy to use process.

I have always purchased the Accidental Geek Squad Replacement plan if it's available for my pricey purchases. Compared to other types of insurance/repair programs, the Geek Squad's experience has been the most satisfying due to return/repair options.

Always replace my product when needed with no hassle.

I love geek squad because they are always very helpful!

Glad I could purchase this up to a week after I bought the product. This made it a lot easier of a choice, and I commend Best Buy for this option.

For a little bit of money you get a piece of mind if your product ever fails, why wouldn’t you protect it?

The replacement coverage is very much worth it on most items. If you get a 2 year replacement option on a microphone, chances are in those 2 years you’ll run into some problem. Now think along those same lines with light bulbs, electric tooth brush, razors, etc. it makes sense!

Fair good quality and easy to use it can be used daily

I had to use this when my computer slipped and fell. They fixed it like brand new. The coverage did exactly what it said it would. Haven’t had any problems with my computer.

Great warranty, this really gives you peace of mind..

Always Always Always get this protection, it makes things super easy to swap out if pretty much anything goes wrong with a product. The people at my local store are always very nice even when they are super busy. There are a few things that I do not personally get the protection on because of how long it takes to ship out to get them fixed. But small items like these headphones its a must.

Obtaining the Geek Squad's technical support for all of my electronic devices is rewarding. My only complaint at this time would be their appointment only policy. There could be a time when my laptop or phone may crash or become compromised. These are essential electronics needed for everyday operations in the day and age we're living in. Knowing you've paid for this very expensive tech support and being turned around at the counter because I hadn't made an appointment is quite disturbing. Just my opinion, why not have a couple of Geek Squad technician available to assist walk-in customers. For this reason I'd be reluctant to recommend the Geek Squad Technical Support.

Used this for Scotland—disappointed. Hard-to-adjust backpack and waist straps, awkward chest strap, not enough pockets. Side entry was handy, and it fit a 16” MacBook, but overall didn’t meet the hype. Would not recommend.

Reliable and perfect for bigger purchases. Helped a lot with some troubled hardware

I have never regretted getting or using the protection services from Best Buy.

I purchase every big ticket item from Best Buy because of their 2-year replacement. I have had to use it and had no questions asked. I end up buying other items that I don't get the replacement plan on as well. I also use them for recycling old electronics. They keep me coming back for one reason or another... brilliant on their part. Best Buy is the best, hands down.

These days products are not made with the same quality as they used to be. I always get the protection plan with anything I purchase. Having the Best Buy Geek Squad Protection Plan is a must have.

I actual tried both gimbals and am leaning on the Digi Osmo because the others handle get in the way of the screen when recording.

I could see the crab nebula even all the plantes plus you can make it so your whole family can see it with good optics this telescope is financially really good for saving money

Bought this as in insurance policy in case something happened to my expensive item