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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6439 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 6,439 reviews
  • Rated 5 out of 5 stars

    It's just worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It certainly saves you money in the long run if you are buying something you are going to heavily use! I get it pretty much with anything I buy from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend using Geek Squad, I've used them for consoles, laptops and so many more products that I needed help with, they're usually extremely helpful and get you set up quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Computer Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did very well, with from the time of check in, even when leaving it from the 24-48 hour processing time. It actually only took them less than 24 hours to text me back to tell me it was time to pick my computer up and the new software was ready to download.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless key board is easy to use and works very well with my computer. If you need a keyboard please try this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love geek squad portection for the peace of mind it provides. Really great way to protect my investments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Accidental Geek Squad Replacement plan is an insurance program offered by Best Buy's Geek Squad that provides coverage and peace of mind for your valuable electronics. This protection plan specifically focuses on accidental damage, ensuring that you are covered in case of unexpected mishaps. One of the key benefits of the 2-Year Accidental Geek Squad Replacement plan is its comprehensive coverage. It protects your device against accidental damage caused by drops, spills, and other unforeseen incidents. Whether you accidentally drop your smartphone, spill liquid on your laptop, or damage your tablet in any way, this plan steps in to offer a solution. The Geek Squad Replacement plan provides a hassle-free experience in case of damage. Upon filing a claim, Geek Squad takes care of the entire process, from assessing the damage to providing a replacement device or repairing the damaged one. This saves you the time and effort of dealing with repairs or replacements independently, ensuring a smooth and convenient customer experience. Another advantage of this protection plan is its affordability. While the initial cost may vary depending on the device and coverage chosen, the value it provides in terms of protection and potential replacements is often worth the investment. Accidents happen, and repairing or replacing a damaged device can be costly. With the Geek Squad Replacement plan, you can have peace of mind knowing that you won't incur significant expenses in case of accidental damage. It's worth noting that this plan has a two-year duration, allowing you to extend the warranty and coverage beyond the manufacturer's standard warranty. This extended protection period is particularly valuable for devices that are prone to accidents or for individuals who want to ensure their electronics are safeguarded for an extended period. While the Geek Squad Replacement plan offers excellent coverage, it's important to read and understand the terms and conditions of the plan. Like any insurance program, there may be specific exclusions and limitations on what is covered. Additionally, keep in mind that the replacement device you receive may be a refurbished model, which may not be brand new but should still be in good working condition. In summary, the 2-Year Accidental Geek Squad Replacement plan is a valuable insurance program that provides coverage for accidental damage to your electronics. It offers comprehensive protection, convenience, and affordability, ensuring that you can enjoy your devices without worrying about the potential costs of repairs or replacements. If you are someone who wants extra peace of mind and wants to protect their investments, this plan is worth considering.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Accidental Geek Squad Replacement plan is an insurance program offered by Best Buy's Geek Squad that provides coverage and peace of mind for your valuable electronics. This protection plan specifically focuses on accidental damage, ensuring that you are covered in case of unexpected mishaps. One of the key benefits of the 2-Year Accidental Geek Squad Replacement plan is its comprehensive coverage. It protects your device against accidental damage caused by drops, spills, and other unforeseen incidents. Whether you accidentally drop your smartphone, spill liquid on your laptop, or damage your tablet in any way, this plan steps in to offer a solution. The Geek Squad Replacement plan provides a hassle-free experience in case of damage. Upon filing a claim, Geek Squad takes care of the entire process, from assessing the damage to providing a replacement device or repairing the damaged one. This saves you the time and effort of dealing with repairs or replacements independently, ensuring a smooth and convenient customer experience. Another advantage of this protection plan is its affordability. While the initial cost may vary depending on the device and coverage chosen, the value it provides in terms of protection and potential replacements is often worth the investment. Accidents happen, and repairing or replacing a damaged device can be costly. With the Geek Squad Replacement plan, you can have peace of mind knowing that you won't incur significant expenses in case of accidental damage. It's worth noting that this plan has a two-year duration, allowing you to extend the warranty and coverage beyond the manufacturer's standard warranty. This extended protection period is particularly valuable for devices that are prone to accidents or for individuals who want to ensure their electronics are safeguarded for an extended period. While the Geek Squad Replacement plan offers excellent coverage, it's important to read and understand the terms and conditions of the plan. Like any insurance program, there may be specific exclusions and limitations on what is covered. Additionally, keep in mind that the replacement device you receive may be a refurbished model, which may not be brand new but should still be in good working condition. In summary, the 2-Year Accidental Geek Squad Replacement plan is a valuable insurance program that provides coverage for accidental damage to your electronics. It offers comprehensive protection, convenience, and affordability, ensuring that you can enjoy your devices without worrying about the potential costs of repairs or replacements. If you are someone who wants extra peace of mind and wants to protect their investments, this plan is worth considering.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    great review

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Accidental Geek Squad Replacement plan is an insurance program offered by Best Buy's Geek Squad that provides coverage and peace of mind for your valuable electronics. This protection plan specifically focuses on accidental damage, ensuring that you are covered in case of unexpected mishaps. One of the key benefits of the 2-Year Accidental Geek Squad Replacement plan is its comprehensive coverage. It protects your device against accidental damage caused by drops, spills, and other unforeseen incidents. Whether you accidentally drop your smartphone, spill liquid on your laptop, or damage your tablet in any way, this plan steps in to offer a solution. The Geek Squad Replacement plan provides a hassle-free experience in case of damage. Upon filing a claim, Geek Squad takes care of the entire process, from assessing the damage to providing a replacement device or repairing the damaged one. This saves you the time and effort of dealing with repairs or replacements independently, ensuring a smooth and convenient customer experience. Another advantage of this protection plan is its affordability. While the initial cost may vary depending on the device and coverage chosen, the value it provides in terms of protection and potential replacements is often worth the investment. Accidents happen, and repairing or replacing a damaged device can be costly. With the Geek Squad Replacement plan, you can have peace of mind knowing that you won't incur significant expenses in case of accidental damage. It's worth noting that this plan has a two-year duration, allowing you to extend the warranty and coverage beyond the manufacturer's standard warranty. This extended protection period is particularly valuable for devices that are prone to accidents or for individuals who want to ensure their electronics are safeguarded for an extended period. While the Geek Squad Replacement plan offers excellent coverage, it's important to read and understand the terms and conditions of the plan. Like any insurance program, there may be specific exclusions and limitations on what is covered. Additionally, keep in mind that the replacement device you receive may be a refurbished model, which may not be brand new but should still be in good working condition. In summary, the 2-Year Accidental Geek Squad Replacement plan is a valuable insurance program that provides coverage for accidental damage to your electronics. It offers comprehensive protection, convenience, and affordability, ensuring that you can enjoy your devices without worrying about the potential costs of repairs or replacements. If you are someone who wants extra peace of mind and wants to protect their investments, this plan is worth considering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the goat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is always so nice & helpful. They do not make me feel crazy or dumb for asking simple questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kind Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful and the geeks are kind. I had a problem and right off the bat the associate knew what they issue was.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    worth it everytime!!!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth every penny i buy it on everything!!! they are amazing at fulfillment!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally always buy this Geek Squad insurance every time I make a big purchase. I've had to use it multiple times over the years and it has always been very easy to use to get a return or replacement. I just go to the store and they see if added on my purchase, and after a few minutes I leave with a replacement or refund. I think its worth the price for the ease of mind, and its definitely saved me money in the long run when things break. I highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YES!!! Best Buy Warranties Are A Good Thing!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love being able to purchase a Best Buy warranty. Usually makes replacing so much simpler than going through the manufacturer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet but it has been there for the full two years. Peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet but glad to know that if something goes wrong I am covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Total Peace of Mind Upgrade!"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the 2-Year Accidental Geek Squad Replacement plan from Best Buy, and I couldn't be more satisfied. This service offers total peace of mind, and here's why it deserves a solid 5-star rating. First and foremost, the coverage is comprehensive. Knowing that my device is protected against accidental damage, drops, spills, and other unforeseen mishaps is incredibly reassuring. It's a game-changer, especially for valuable and frequently used gadgets. The ease of the replacement process is commendable. Best Buy's Geek Squad handles everything seamlessly. In the unfortunate event of accidental damage, a quick visit to the store or a call to Geek Squad initiates a hassle-free replacement procedure. This streamlined process ensures minimal downtime, keeping me connected and productive. The Geek Squad team is professional and knowledgeable. They genuinely care about resolving issues and ensuring customer satisfaction. Whenever I've had questions or concerns, the support provided has been prompt, helpful, and courteous. The 2-year duration of the plan adds substantial value. It goes beyond the standard warranty, offering an extended period of protection. This is particularly beneficial for devices that may experience wear and tear over time. The affordability of the plan is another highlight. Considering the potential costs of repairing or replacing a damaged device, the Geek Squad Replacement plan provides excellent value for the investment. It's a small price to pay for the security and peace of mind it offers. In conclusion, the 2-Year Accidental Geek Squad Replacement plan is a must-have for anyone looking to safeguard their valuable electronics. With its comprehensive coverage, easy replacement process, expert support, extended duration, and affordability, it's a 5-star solution for total peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Peace of Mind Upgrade!

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the 2-Year Accidental Geek Squad Replacement plan from Best Buy, and I couldn't be more satisfied. This service offers total peace of mind, and here's why it deserves a solid 5-star rating. First and foremost, the coverage is comprehensive. Knowing that my device is protected against accidental damage, drops, spills, and other unforeseen mishaps is incredibly reassuring. It's a game-changer, especially for valuable and frequently used gadgets. The ease of the replacement process is commendable. Best Buy's Geek Squad handles everything seamlessly. In the unfortunate event of accidental damage, a quick visit to the store or a call to Geek Squad initiates a hassle-free replacement procedure. This streamlined process ensures minimal downtime, keeping me connected and productive. The Geek Squad team is professional and knowledgeable. They genuinely care about resolving issues and ensuring customer satisfaction. Whenever I've had questions or concerns, the support provided has been prompt, helpful, and courteous. The 2-year duration of the plan adds substantial value. It goes beyond the standard warranty, offering an extended period of protection. This is particularly beneficial for devices that may experience wear and tear over time. The affordability of the plan is another highlight. Considering the potential costs of repairing or replacing a damaged device, the Geek Squad Replacement plan provides excellent value for the investment. It's a small price to pay for the security and peace of mind it offers. In conclusion, the 2-Year Accidental Geek Squad Replacement plan is a must-have for anyone looking to safeguard their valuable electronics. With its comprehensive coverage, easy replacement process, expert support, extended duration, and affordability, it's a 5-star solution for total peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had cause to use this yet but I sleep soundly knowing I can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very helpful with solving issues relating to my son’s laptop that we purchased at Best Buy. Would recommend their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always fixes or replaces my product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t do wrong with the geek squad warranty. Probably one of the best warranties you can get from a store for products.

    I would recommend this to a friend