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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5990 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 5,990 reviews
  • Rated 5 out of 5 stars

    Ninja coffee pot plus w/frother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my ninja coffee pot. It has a built-in froth or I could use for coffee grounds or for pods I could either make a pot a tall to go cup or a coffee cup setting and I can also put on a setting for over ice for my Starbucks drinks I definitely recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend geeksquad protection on devices purchased from bestbuy. It’s worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get one for your electronics purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on my PS5 pro and dualsense edge for my peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the 2-Year Accidental Geek Squad Replacement was the smartest purchase I ever bought. I have a house full of gamers and these controllers get damaged every 6 months. I love Best Buy’s 2-Year Accidental Geek Squad Replacement. I use it for all my devices now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment for expensive controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're buying video game controller, please get this. You will eventually get stick drift and in the long run it is better to get it replaced with a brand new controller than spending the same amount sending it in and waiting for it to get repaired only to break again. Controllers aren't designed to be durable, this is the best move you can make.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have if you buy anything that will give you the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is good i hope they allow me to replace my controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm in shock and beyond pleased!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never used a warranty before and I have been blown away of how easy it was to utilize!! I had to use the 2 year warranty, I'm so happy I got, to replace my Xbox Elite Series 2 remote. I accidentally hit my side table and it unfortunately busted the remote open and a drink fell on it. I walked in when the store when it opened, I stood in line for 3 mins and in another 2 mins I found out that I would simply get a brand new, never opened remote. I literally thought I would have to wait a week or more to get it "fixed" or possibly get a refurbished remote. I'm telling you now, if you buy an elite remote, GET THE WARRANTY!!!! The best thing about it is, that you can get another 2 year warranty on the new remote!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No complaints.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller. On my second one. I suggested getting the warranty with it because it definitely doesn’t isn’t perfect but it is sufficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything has been great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have in case of spill or something. Haven’t needed any replacements after a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havnt had to use this yet but glad i have the security in having it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Device broke time to upgrade. Get the protection!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy replacement plans for anything. My wife is on the other hand. I bought my first warranty a couple years back and I have purchased the plan for every item since. I usually bring a couple extra dollars with me and UPGRADE. Started with a 100.00 headset and over the last couple years I upgraded every time my headset broke. My Steeleseries artic 9 just stopped charging. I bought it a almost August of 2021 and when I return it I am getting the steele series nova pro for 350.00. I used to but a new 100.00 give or take headet every year to year and a half now I upgrade every year to year and a half. My kids break everything well let's go back to best buy. Dog chewed my controller again let's go to best buy. I would say no questions asked but they do ask what's wrong with the device you are returning but after that new device

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Fast easy insurance on your gear.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With any electronics I try to make sure to get a warranty. The GeekSquad service warranties are the best because they stand by their items and will replace the item or give you a return if the item is not available. 2 thumbs up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth having this warranty because you get the best value. Especially for stick drift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google guarantees and not too expensive what are the best in Best Buy?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The playstation is great. I was extremely happy with my purchase!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox Wireless controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller looked really nice and when I first got it it was completely fine but after one month I immediately got stick drift I’m not sure if it’s the company or controller but this controller did not last long at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    controlled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    necessary for gamers if ur controller ever has issues it’s one quick fix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t buy anything without it! This replacement pays for itself time and time again!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love ittt

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always comes through when i need it love geek squad very much

    I would recommend this to a friend
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