Customer Ratings & Reviews

Mobile phone is the only electronic gadget, I use during most of the time in a day. So there is a high risk for mobile phones getting damaged. I purchased this service from Best Buy to have this risk covered for 2 years.

Never used but i be in a moment for use cause i lost my pho e

Although I have not had to use the geek squad insurance yet I feel like $8 a month is more than a great deal in my opinion because I am so clumsy and break phones so easily.

I have not used the coverage for this phone yet, but have used the Geek protection plan on other things I have purchased. I like the coverage and the assistance that I have received.

Haven't used it yet, I'm not sure it's worth it. Should cancel it.

While I had Total Tech, everything was fine. No worries.

I always have love geek squad warranty but not to show i agree with the terms of using manufacturers warranty at the same time i disagree

I usually do not purchase extended warranties but this one from Geek Squad is a must! Best Buy is very hassle free and will often replace your item without much of a fuss. Geek Squad service is excellent and highly recommended!

Peace of mind having this insurance. like all insurance I hope not to need it but it is good to know it is there, Having the ability to go to the local physical store makes it easy to get service.

Cant stress enough the importance of purchasing the geek squad service! They are always polite and quick. No hazzle having to call the warranty and wait long phone calls. Make sure to always buy the extra protection plan!

I have had great experiences with geek squad all around, nothing really to say other than that they exceeded my expectations

So far I haven't had the need to use the geek squad protection, but you get a backup battery replacement and your phone fixed within the 1 year of purchasing it so I think its worth it if anything happens to your device.

Great for refunds and repairs in case you do throw it across the room by accident or love flipping stuff and miss a catch.

For the moment the guarantee is the best option for care my devices

Service was pretty good , fast and curtious. Geek squad service representative was knowledgeable.

We heard good things about the Geek Squad, so when I bought a new phone, I didn’t hesitate to buy the service plan. I hope I won’t need to use it, but if I do, I can use it at any Best Buy no matter if I am home or on vacation.

They did very well in all their rendered services.

Very good phone, I used to have the Razer 2020 and this was a great update. I'm in love with my new phone

I love the Geek Squad Protection plan I've been a big fan of this plan Since the 1st time I got it that was like a long time ago but you can never go wrong with protecting your items

always so helpful and make buying a new phone a good experience also they helped transfer everything from old phone to the new in just minutes