Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2440 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,440 reviews
  • Rated 5 out of 5 stars

    Iphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast services and good i recommend this services for fix you equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service great i would highly recommend it to anyone who purchased this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get insurance for your phone. If you accidentally damage your phone. You are covered without a any hassles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have to have!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the way to go if end up spending a lot of money on a device, great replacement policy, i highly recomand it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this with every electronic item!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection for my electronics. It's a must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always there to help you no mail no nothing just go to the store and they will fix it for you or replace it for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Helpful When I Need Them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used this but I called to check and they were super helpful for geek squad to file a claim and get me another phone at no price but would pay for another year of this protection when time comes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are on stand by for any repairs. Fast service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For ever samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product of cellphones nice pic and videos loveit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 2 year protection plan is a great idea when you get a phone. It appears to cover nearly every possibility of phone issues. Hopefully won't need to use it, but better to get it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having insurance Incase something happens to the phone you pay the 200 fee and they replace it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 1 out of 5 stars

    Samsung phone

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed I’ve purchased multiple electronics and never have i had issues till Purchasing a phone,i had specifically asked if the warranty covered cracked screens or charging issues the sales person told me yes i had also asked if there was a deductible and he had said no just bring the phone in if you have any issues.AND We’ll do a instore Return TURNS OUT THERE IS A DEDUCTIBLE THERE IS ALSO A 3-4 day waiting period till i recieve my phone this is ridiculous bestbuy needs to talk to there employes so they can properly explain the warranty procedures.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use sound quality is amazing The battery could last a little longer . All in all a great phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth it! When you least expect it, you drop your phone and shatter the screen. This is the best way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Little Spare!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! It,s my spare in case my main Phone doesn't work! I will have a backup phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the geek squad insurance is cheap and well worth the investment on expensive electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repaired my phone quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use. Perfect size, I totally enjoy this phone! Thank you Geek Squad for the quick repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really is worth it. I get it everytime I buy a phone from best buy and when my phone breaks all I have to do is go in and make a claim and they send you a gift card and you send them back the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good idea for the protection of your items, is better pay for a year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the protection is a bit pricy, but being able to get my phone repaired with no problems is worth it.

    I would recommend this to a friend