Customer Ratings & Reviews

Since I purchased a renewed phone which does not come with a warranty. I think the Geek Squad 2-year warranty is was a great way to go to guarantee some protection for my phone.

I love the fact that these guys are in place. I had some queries about something and these guys made sure I was protected. Thanks to them I'm fully loaded with my device protection

I'm happy so far. It works great. I got notice its changing to mail off product instead of store replacement. If this is changing. It should only be for upcoming purchases not past purchases.

Never used but i be in a moment for use cause i lost my pho e

Is a good idea for the protection of your items, is better pay for a year

Clerk was helpful the other clerks needs to pay more attention to other customers

Well i love the fact that if anything happens to your device best buy dosr there best to fix or replace love geek squad

Thank the Geek Squad, they've saved me plenty. Some items can be difficult to repair or replace but some are easy

Any time I have any technical issues with any thing I buy from Best Buy they help me!!! I can’t live without it

For the moment the guarantee is the best option for care my devices

They always there to help you no mail no nothing just go to the store and they will fix it for you or replace it for you

This Geek Squad Protection Plan saved the day shortly after it was purchased for my husband’s SmartPhone!

This is the way to go if end up spending a lot of money on a device, great replacement policy, i highly recomand it!

Bought this protection for my son's phone. It worked out in that his phone's mother board stopped working and we got the phone replaced.

Always get insurance for your phone. If you accidentally damage your phone. You are covered without a any hassles

Fantastic /5 stars Thank you ! All employees are great ! Always helping me regardless what it is! Clean store ! Geek squad / 5 stars Thank you

This protection plan is good idea because you just paid once a year and all your products are protected.

Love my new cell phone it has a lot of great features and more memory space. And the tech at the store was amazing with helping me set up my phone. Awesome customer service.

This is a product one buys and hopes to never use. But the 2-Year Protection Plan is a good addition to the manufacturer's warranty, which will not cover things like water damage or breakage.

Online pickup was smooth and quick. Polite and Professional staff.