Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 2440 reviews
(2,440 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
to a friend
Rated 4 out of 5 stars
My phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have no problems with this phone. Great reception.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad services extremely quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team in Las Vegas is great. They were able to service greatly with convenience and timely manner.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good protection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this protection for my son's phone. It worked out in that his phone's mother board stopped working and we got the phone replaced.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good Coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Luckily we have not had to use this yet. However, I have had good experience with these plans from Best Buy in the past.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Mr.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this to make a good attempt to keep our newly purchased computer healthy!
This review is from 2 Year Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thankfully havent needed to use the service but love the option of just paying outright for coverage.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD IA A MUST
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is the one of the best things to have if you want EXCELLENT overall protection for all your devices. You can never go wrong with this service.
This review is from Monthly Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price. Easy to use. Staff is very helpful. Easy exchanges.
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Geek Sd. service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get my new phone to work. I made appt. for geek to look at it. He looked at it and said nothing was wrong with it. I need to learn how to use it. I told him that's why I brought it back to get some training. I was told they couldn't have classes now, I needed to find a friend to teach me. I don't have one, that is the reason I brought it to them. Very frustrating for a senior.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
This review is from 2 Year Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Se ha roto mi telefono y me han hecho valido el seguro. Recomendable 100% adquir el seguro!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Quick & 5g ready
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great speed, phone moves with 5g service way quicker & comparable to more expensive galaxy phones
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
phone insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.cancelled after getting my phone provider to cover my phone; my phone provider covers lost phone and theft; Best Buy does not.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel this is the best way to protect your investment in today's society things happen but I would strongly suggest this protection to everyone
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Quick service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to replace my previous Motorola and the staff was really helpful and the process was really smooth
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Important
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is important when you buy expensive phones. I have Samsung note20 ultra 5G. Got water damage. Didn't have protection plan.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 4 out of 5 stars
2 yr. Accidental geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will really need to see how this works if or when something happens to the Google pixel 4a I bought for my husband.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Galaxy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best phone i have ever gotten my wife she loves it, she can do alot of stuff with it
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this plan just in case the phone breaks or becomes defective
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, my iphone got fixed in a few hours and it looked like new.
I would recommend this to a friend
