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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2440 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,440 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service was polite and installed screen protector quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super convenient and better than mobile carrier protection plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First month using protection plan. The geek squad associate I spoke to over the phone affirmed plan us good towards loss and screen crack as well. Makes me more comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skyhawk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 2-year Accidental Geek Squad Protection Plan for my Samsung 9 plus cell phone. This plan provides peace of mind against unforeseen accidents.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i buy they say you have everything think now say you dont have loss and stolen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service. When the phone doesn't work Geek Squad is quick to replace it. No issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a great service. I have had many great experiences with ALL of the agents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Answers to my questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the professional skills, an the knowledge of all the products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable phone protection. Hopefully I won't need to use it thought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage for the price I would recommend you won't be disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend hook squad protection. You never knows when an accident may occur. Always have a good experience when dealing with the geek squad associates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the product and will be buying another one real soon worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It been a life saver. I drop my phone broke it. I got the replacement the same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Protection at an Affordable Cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the accidental or full protection plan to cover my Samsung 10e. Would never ever spend that kind of cash without the coverage. Thank you, Best Buy for having the insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has me protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have the protection on my phone. I always take the warranty because you never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your going to buy any electronic over 50.00, make sure you buy the extrend warranty. Best buy's customer service is great and will not hassle you with returns if your product breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will not have to use it, however, despite previous reviews, this package covers all aspects of phone damage. Let's hope that it's As Advertised!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very useful service for a very good price Don't buy anything without it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Help given

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help. Customer service agent was very nice and professional. Would recommend to get the insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mobile Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me professional phone assistance. Have never had a problem with Geek Squad.

    I would recommend this to a friend