Customer Ratings & Reviews

Plan and. Payments in insurance say this. Coverage under your Plan will continue and you authorize Best Buy to charge your credit or debit card. But I can't use a debit card to update payment info it needs to be a credit card! Why? They say there willing. To wait while my credit card comes in the mail. Since it was stolen Still its Frustrating .

Have used them in the past. Dependable n Reliable!

Don't think this is worth paying for. I purchased it for 2 phones and when one of my phones started having issues, I was going to have to pay $100 just to have them look at my phone, with no guarantee that it would be fixed or replaced.

This thing has saved my bacon more times than ive purchased it

Whenever you get a new phone or tv I definitely recommend getting the Geek Squad insurance plan. It's totally worth it.

I ended up going through two Google pixel 6 pros and if it wasn't for The geek squad protection I would have never been able to do

I never needed to use their services for the particular device I insured, but it's good to know that I had protection if ever anything happened to my expensive device.

excellent insurance. we had the phone lost and they efficiently sent a new one.

Was good for protection when i come to the storage my phone was broken

So what can I say having extra protection is awesome. My husband & boys are sooo clumsy that it’s always a must to put protection on their things !! Phones , tablets you name it

Always great service from underpaid workers doing their best!

I always purchased any electronics from best buy because they have good quality

the geek squad has kept our devices working order at all times no matter the issues.

10/10 recommend to anyone who is hard on there device. Spend the money now so you don't have to later!!!

Great help on replacing my device, since original was defective.

Always those guys have a good service and try to find a solutions to the problems

When you want to protect your purchases and work with a professional team to handle any situations that arise, this is the easiest choice

Hope the service is good when i need it, but havent gotten to test yet.

I am hoping it is worth the purchase. As this New 10 days Samsung Android is not a good smartphone purchase and needs repaired already.

This protection plan is as good or better than what your service provider offers. Best part is, it's backed by one of the largest retailers in the country!