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Customer reviews

Rating 4.3 out of 5 stars with 2440 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

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    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,440 reviews
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't have Geek Squad for your electronics, you should absolutely get them!!! Great Team!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a warranty get it it will save you money later

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a warranty and has never let me down over the past 10 years. I buy one with everything I can.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your time or money on this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did absolutely nothing for me. I was sold on a certain coverage and when i needed it, i was told the deductible was higher and i would not receive the level of service promised. I ebded up fixing my phone outbof pocket somewhere else. 90% of the squad has an unhelpful attitude i see them treat other customers badly in store and don't trust someone like that with any device.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geem Squad insurance for Cell phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully won't need to use this, but just in case I do at least I know I have peace of mind.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Kinda useless for cell phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't do much to help when phone was stolen, was able to help when phone screen broke but still charged us a lot of money to fix not really worth it for cell phones

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great buy for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love these ear buds! the price is amazing also. very happy with my purchase. great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it yet. But I am glad there is always warranties for my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad at all they always helped me out with my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought in case I have butterfingers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase the protection plan just in case phone is dropped and not repairable. Hope I don’t have to use it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the services provided. Now i don't have to worry about my child getting ahold of the ipad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its fixed quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its help us really like a friend. Its support a lot. The montly payment not too high. We need to take it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having added protection in my life is always a great things especially when it comes to electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spaman55

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection plan is better than Sprints and better priced that’s why I choice every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Budget-Friendly Options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ability to do a monthly subscription for this, more budget friendly for someone like myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection plan has it covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will never need to use this service for my new Samsung phone, but if I do, it's covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Probability of fully functioning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to protect my Samsung Watch. It was well worth cuz actually had to use 16 months later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to know it's availible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this protection plan yet but very glad I have it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    samnsumg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the phone but it broke right away the screen out no where when black .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't been able to use it yet but the questions I did have were answered quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the stress free service from geek squad and no hassle customer service that comes with it.

    I would recommend this to a friend