Customer Ratings & Reviews

They have always been professional and courteous everytime andwork iis great will definitely get this service with every purchase

[Employee of bestbuy] get the protection plan, always! so worth it! i tell everyone if they can get then get it because they will wish they got it in the long run. the protection plan is always a beneficial thing to have!

Great service haven't had to use them yet but I can tell that it's going to be a great service

I've had Geek Squad fix my computer and tablet that I got from Best buy and they are really good at what they do. My stuff got fixed once and I've had my tablet and computer of 10yrs and I haven't had any issues since. Why

The service was very good and professional CB customer service

Well worth it. Bought an expensive item that stopped working a few days after the manufacturers warranty ended. The item couldn't be replaced. After returning item (after a couple weeks) I was informed the item couldn’t be repaired. Credit was given.

Best buy haves everything from laptop to car stereo to subwoofer to speaker to home system. Best place to go for all your dyi needs they got staff that will help give you tip and tricks and show you what you need to help you get your project done..

Totally recommend always getting this protection! Anything can happen.

I brought an AirPods Pro from BestBuy. And a few weeks after buying it I was having issues. When I brought it to them, they made sure I was in and out as soon as possible by giving me another on the spot.

We've never had to replace anything using Geek Squad, but given what I know about their service, I'm confident we wouldn't be disappointed.

We actually buy many things at Best Buy specifically for these 2 year replacement plans. We don't always need them, but when we do, the process is quick, easy, and fair. On occasion the price will seem high compared to the item, but usually it's a great value for the peace of mind. In this case, our 10 year old actually bought it, because he saw it come in handy for our walkie talkies, and wanted to protect the expensive headphones he was buying.

Always love the geek squad service. Well worth the money especially when giving gifts to kids.

With Geek Squad you can be worry free when it comes to anything like damage to your new item. You can even have something replaced for FREE for just a 1 time fee of $5. It’s a literal cheap insurance! Worth it 100%

Game itself is fun. What Best Buy sent me is unacceptable. Case and artwork damaged, and plastic ripped off the case.

Great customer service and professional, prompt service with a great curtesy

[Employee of bestbuy] always get the protection plan! 100% worth your time and you won’t regret it! with the protection plan it’s an easy swap incase something breaks or stops working!

This is great I'll recommend this to everybody and it gives you to much benefits.

Oh yes geek squad you squadded my geek, geeky squady.

Feeling very safe this here is one of the best protection around there efficient reliable and all you need is to apply and get it simple enjoy i know i will thank's sir well appreciated!!

Definitely recommend this as it has saved my multiple times through out the past couple of years!