Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 496 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

99%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 496 reviews
  • Rated 5 out of 5 stars

    worth getting this just in case there problem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean if anything goes wrong you can replace at the stores . am sure it vary on the device you get plan on! some if it can fix then u just get repair. if that doesn't work then you can just get it replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covered for 2years, plain and simple for any and all defects, no 800# to call, just go to your nearest best buy store and receive a replacement with great customer service. What more can you ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squaaad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always try and get the geek squad protection. Only have had to use once on my wife's Ipad. She broke the screen before walking out of the store. Geek squad took care of it quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy GeekSquad protection on any device that I can if it's over $100. The benefit of having that piece of mind is worth the extra cost. Consider it insurance with added benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection replacement plan at Best Buy is probably the best one out there. No issues or problems to getting your item replaced. Worth it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price to protect our investment it seems like a good idea. Told if anything goes wrong, just bring it in for an immediate replacement vs dealing with warranty from the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Past experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this protection yet, and hopefully don't, but our experience in the past is that Best Buy makes the process simple. We like being covered in case of a tech failure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend purchasing this protection plan because sometimes it's just easier to do with Best Buy in their warranties then to have to go through the drama with the manufacture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Assurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the assurance of the Geek Squad. If anything were to go wrong with my products I know I can bring it to them for repair. It makes it easier knowing I have that protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always get the geek squad on anything i get that has importance in my life. most items dont have accidental protection but things like this are not normally broken by accident

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely have any problems with electronics; but, I am glad to know that if I do, I am covered. The price was right and I trust my Best Buy sales people when they make recommendations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I hope to never need this service, I have peace of mind knowing that if my covered device ever malfunctions, I'll have a quick solution with Geek Squad Product Replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was given the Geek Squad Protection for free with a purchase of my dishwasher. I haven't had any issues but the staff at Eastons Best Buy have helped me with anything all the time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Fitbit and I know many people whose Fitbits have broken. Now if this one breaks I'll get a new one for free! Well, for the $29.95 I paid for the replacement service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty; after the luck we've had with routers and laptops, the warranty comes in handy and is well worth the initial investment. Wish I had listened better before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked perfectly with no questions asked. You can even upgrade and just pay the difference. They may even be on sale so you could upgrade rather cheaply.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replaced my device and I got a better one, every one should have coverage on there products. it goes a long way if your products is faulty and out side the coverage period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 yrs Geeky

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased geek squad protection keeping in mind that if I need to change in future, I can easily change it with better at lesser price because I have geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I visited Bestbuy last week to exchange a new ring doorbell since the 1st one cannot connect to my router. Service was nice as usually, I got a new one which works as described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price Reasonable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the cost of a two year warranty is less than or close to 20% of the price of a product in my opinion a great insurance since most of us lose receipts or they fade over time.

    I would recommend this to a friend
Sponsored