Customer Ratings & Reviews

Just in case my router stops working! I can't continuously keep purchasing a new wireless router when it does not work anymore, why not get insurance for it!

Geek Squad never fails me when i need to fix or replace my items. I get it for everything i buy from Best Buy

Geek Squad Product a must have for and tv or pc purchase good piece of mine to know my purchase is protected

Always get the warranty if you are accident prone like myself. Best Buy does a great job with this.

this is great deal if u have the money. They'll replace or repair fast mine was replaced at store same time I went in. They stand behind this big time.

I always get the geek squad coverage. They have always been helpful and are handy to answer any questions you may have regarding setting up router etc.

definitely worth the money. as all electronics are prone to go bad, this makes it a no brainer to purchase. easy process then you need to use it.

We've never had to utilize the warranty but it's nice to know the product is backed up just in case of issues. Reasonably price for what it offers.

I love there Insurance, they never give me hassle about returning the item that they came defective,

I purchased the two year warranty for my Wi-fi thermostat and I hope that if anything comes up with my thermostat the process to get it fixed is easy.

I always get Greek squad. Used it once on my lap top because I had a virus. They backed up everything for me and got the virus gone.

For about $20.00 you can’t go wrong. My Alexa gen 1 was replaced because of purchasing this. I bought it again for the replacement.

Usually purchase the replacement plan on higher end purchases, and I would strongly suggest it. Very hassle free time when it comes to replacements.

Thank you bestbuy for the offered protection plan which always says "will fix it or replace it". Amazing service as always by bestbuy. Thank you.

Hopefully I never really need this feature but, if I do I know it is good to have, just wish they were a little quicker to deal with customer issues. But in store they are professional & though it takes forever, it does usually get sorted out. Worth the extra piece(*peace) of mind. ;)

This was really not a hard choice to make! I really like this product and recommend for everyone to purchase it also! Great quality!

The problem with computers now-a-day is you never know from one day to the next if it is going to work like it was intended. I bought this package as a back-up in case I needed to have my computer service. Thus far, I've been lucky and haven't had to fall back on using their services.

I haven't had to use this particular program for this item yet, but I have had to use it in the past and the service was absolutely fantastic!

Geek squad in my opinion offers the best warranties. They are extremely quick and easy without any hassle. Definitely worth the extra $20.

I get bestbuy's offered protection on any major purchase and it pays off. They offer quick and reliable service to get you taken care of.