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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 496 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

99%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 496 reviews
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I purchase from Best Buy I always opt to purchase the extra warranty with Geek squad. Always professional and fast service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this on my purchase thus far but I have used this warranty on my pc before. Awesome service with a great staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick set up, took about 10 minutes. Connected more than 8 devices including smart TVs for streaming and it is holding up very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the insurance. I'm a pretty careful person so I am sure I wouldn't have needed to buy it! Better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protection plans. Never know when you will need them. Better to have and no t need, then to need and not have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2yr Qeek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'very used Geek Squad product on other purchases, and it came in handy. Best Buy repaired or replaced as needed. Dependable product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 2 year product protection for my Netgear router/modem in case anything goes wrong with it. So far it's working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router was just what I was looking for save alot of money by buying this router, instead of paying my service provider, for theirs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coveage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have definitely benefited from buying the geek squad product replacement in the pas so always add to our purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got Your Back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    B.B has a good replacement program something I have had to use in the past and they/Best But stand behind what they sale and say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this protection plan for my gift to give them a piece of mind if anything goes wrong that they can get a new one, great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all in one modem and router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem and router it is always better to get the the insurance on any thing you by never know when it is going to go bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vaule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So anytime i purchase something techy. I get the geeksquad. Anytime i do a return BB does a wonderful job getting me taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My router discontinued working just before the replacement date and I received a brand new one, same model with no hassle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is excellent and should be purchased on every item from best but. It offers great coverage and service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue with my replacement plan you can upgrade with out a problem they are always so helpful and very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing like having protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why wouldn't you have a little bit of insurance for peace of mind? Replacement, no questions, works great for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always pleasant experience dealing with Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always pleasant experience dealing with Best Buy and their warranty. I always get it on all my products. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use them yet but I love the security in knowing that they're there to help. Hopefully won't have to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to know there's help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like to know if we have any troubles with google home that we have a protection plan that will replace it with no hassle.

    I would recommend this to a friend