Customer Ratings & Reviews

You can not depend on using your phone number to have them look your items up because if you have more than one item or household, multiple phone numbers or more than one plan, they get things mixed up and you will be standing there wondering...

The geek squad has always been amazing and helpful for me. Even if the littlest things go wrong with my products they will fix it for free and that’s a huge financial burden off your shoulders if the problems end up being not so small.

I haven't needed the use of this service yet because I like to buy certain brand names for quality and Best Buy is a great place for me to shop.

I've been a Geek Squad user for several years and doubt I could survive in this computer-driven world without their services. Whether it's a question about my laptop, the printer, whatever, the Geek squad always resolves my problems.

I've used Webroot in my computers for years. I got Anew computer an had a year left tried to switch it over to the new computer an was not able to even with Geek Squad. This disappointed me because I truly liked the product.

We have not used them and not sure if the service is only good for one specific item or any item we need help with. If you have time in this crazy world right now let me know the answer. Is the Geek Squad still servicing with this Coronavirus?

Great insurance to have for appliances for bothe kitchen and office.

Never leave the store without it. We have saves thousands over the last few decades because of these plans. Better safe then sorry!

Always can depend on the Greek Squad to resolve any issues I may have with any merchandise I've ever purchased

Hands down.. Best Buy has the best warranty on their products. Very reasonable prices for their warranties. Don’t chance it, especially for more expensive, pricey items.

Purchased this service for my moms tablet. Last tablet she owned was damaged and I wished I had this service then. You need this because you never know what might happen and I feel better knowing I have this little security.

Bought this to cover our shredder. Hope I don't have to use it.

I have only had to use the protection plan a few times and I have been able to get fixed away every time. My Surface Pro fell and was pretty much destroyed. Luckily I had the protection plan that covered the tablet completely.

I always make sure to get Geek Squad's protection plan on all the items I purchase through Best Buy. Not because I'm concerned about the quality, but in case that something does happen.... It gives me peace of mind!

Some say that it is not worth the money if you buy a warranty, But if you buy a $1700.00 UHDTV and it craps the bed and you don't have the money to buy another a year later and no warranty left on the year old tv then you would wish you bought the extended warranty!!!

Each God's great to have protection to help you out with all the needs that you have

It works good with the Bluetooth. It says who is calling for myself for my cell phone

There’s nothing like knowing that if something goes wrong with your device it can be repaired at no additional cost, especially after the one year warranty runs out. I purchased this plan when I got my Samsung TV and I’m glad I had protection for when the warranty ran out.

I never purchased any warranty however with anything related to electronics, it’s almost irrelevant whether or not you take care of it properly. I purchased some speakers before and opted out for the warranty. After year I was stuck with a broken speaker. Never again!

It’s always nice to have an extended warranty plan to make sure you are covered