Customer Ratings & Reviews

Buying this has given me the piece of mind that if anything goes wrong, the Geek Squad has our back. I did call for some tech support help on the setup of my device. The Geek Squad walked me through every step and made it easy to start using it.

I was able to get the protection replacement for a few bucks which when dealing with electronics (IMO) is a must. This said, you'll need to consider your own personal comfort level with an add-on service plan, but if it's cheap, for me it's a no-brainer.

I have learned this the hard way a few times... I now always buy the Geek Squad extended warranty. I don't always need it, but when I do, it is a relief. For us this has been great for things like headphones, computer monitors, and video games.

I bought this for the Logitech MX3 mouse. I plan on using it a lot and working between my MacBook Pro and Windows Laptop. I can use this between the two with their uniform software that lets you seamless copy between the two devices.

Best protection you can get around, we always get it when we shop at best buy

Great service that I highly recommend. I have had with some headphones that I bought but with this service replacement was fast and easy. I would definitely recommend this service.

You never know when an accident or some other event will occur and ruin your whole day because you didn't spend a few more cents a day for peace of mind. Well...I did! The contract was priced right and the coverage is just what I need.

I would NEVER purchase a system/electronics without a GEEK Squad Service Agreement!!!!!! Used them for many years and they have ALWAYS been competent, professional, knowledgeable, and excellent in their customer service communication with me.

I always get the protection plans. I am a total tech support member and plans are sold to me at a discounted rate. I like the feeling I get knowing I have additional coverage to protect my investment in the case of a breakdown.

I have a 12 yr old and I have gotten my money's worth with this coverage on certain purchases. It's worth it to get on certain products. I've not had any issues with coverage when I've needed to use it.

I have a 12 yr old and I have gotten my money's worth with this coverage on certain purchases. It's worth it to get on certain products. I've not had any issues with coverage when I've needed to use it.

It was actually worth it. I got this on an Alienware mouse that ended up breaking within a month or so and since I had this I was able to get it replaced for free.

I have gotten into the habit of purchasing the Product Replacement whenever I can - It's so easy to return an item if needed. Thank you for relieving 1 bit of the stress of purchasing technology!

I purchased this 2-Year Geek Squad Product Replacement protection on some recent purchases that were eligible. I can't say how great this coverage is and its also reasonably priced as well and provides great peace of mind on recent purchases.

I'm so grateful for geek squad, and I'm really glad I paid for the extra protection on the gaming set that I bought. By doing so geek squad was able to advise me on what I needed to do to get my purchase exchanged and back to working like a champ.

I bought my grandson a headset from Best buy for Christmas and had to utilize the warranty a couple weeks after that.very easy claim process through the warranty and that is why I tend to buy a lot of electronics at Best buy with their warranty.

Had bought a computer and system was not wiped from retail mode when setting up computer after purchase (open box). Let staff know what was up, they immediately assisted me for what I needed. System was returned to me later that day ready to go.

The agents from Best Buy was able to set-up my new gaming PC and examine it to confirm it's running smoothly. Geek Squad tech support answered all of my questions as well. This added coverage plan is a great way to product your investment.

I purchased the 2-Year Geek Squad Product Replacement when I bought a external hard drive for my PS4. Anytime you make a big purchase you should always purchase the 2-Year Geek Squad Product Replacement to protect your purchase.

This review is for ClovisVA only. I enjoy dealing with the Geek Squad at this store, the are very knowledgeable and friendly. The Fresno, RP not so friendly. (Not everyone, but it just takes one idiot to spoil it for the rest)