Customer Ratings & Reviews

The Geek Squad Protection is definitely a Must Have when it comes to anything Electronic and Best Buy has always treated me fairly when it comes to returning items, very fast, very easy, and if perhaps the item is no longer available they have a few different options you can do whether replace it for a different item or upgrade what you already have. The Geek Squad Protection is the only way to go when it comes to protecting your Best Buy Purchases.

Prefer to be covered in case something happens. Have not needed to use the protection plan.

I like the peace of mind this product gives me. I have never had a problem with Geek Squad fixing or replacing something

I don’t purchase Geek Squad protection on everything I buy at Best Buy, but more often than not, I do. Some products simply fail and are expensive to repair or replace. Consider what bad can happen when you are about to by and then decide. I find more often than not, my products need that protection. It is peace of mind. What’s great is that you may lose your Geek Squad service receipt, but they have you tracked online. They can look it up and have, for me, many times.

Not bad to be honest, its just that you cant have live view or it will impact the battery. The good thing is you can schedule the camera for motion dedication. Keep in mind high usage will impact battery life.

Love the piece of mind to get the item replaced. Has always been an awesome service and I always purchase.

Thankfully I’ve not had to use this. I do have peace of mind knowing it is available if or when needed.

Great service. Didn’t have to lift a finger and all my equipment is working great

I never buy anything over $200 from Best Buy without also purchasing the geek squad warranty. It’s just not worth it to invest in some thing and not have the peace of mind to know that if you’re crazy son decides to throw a football at your router or vacuums up his bag of marbles, this geek squad warranty will cover everything. So glad that I got this because I have crazy kids... Who may or may not like to vacuum up marbles.

The Geek Squad team has helped he in the past with issues with different products. They get the job done.

I have peace of mine that if there is a problem with the unit that Bestbuy will be there for the life of the warranty. I highly recommend GSP with your heavily used or travel products. It has saved me thousands of dollars over the years with the combine products that I have purchased. You never know if the one product is a lemon or prematurely wears out. At least you know that you can replace it or exchange it.

I have peace of mine that if there is a problem with the unit that Bestbuy will be there for the life of the warranty. I highly recommend GSP with your heavily used or travel products. It has saved me thousands of dollars over the years with the combine products that I have purchased. You never know if the one product is a lemon or prematurely wears out. At least you know that you can replace it or exchange it.

I bought this with my modem/ router I bought almost two years ago. I starting having issues six weeks before the modem warranty was up. I called Best Buy and they swapped it out two hours later. I got to the door service and didn’t even have to go in the store. I got the new replacement router and added the same warranty three months ago. When my daughters modem and router broke last month I bought the same router and warranty. It works!!

Protection, plain and simple. Battery stops charging or the container breaks for some odd reason. There you go. Call the store and if theirs not one on hand, the guys will order you up another. I always buy the warranty for this very reason. Mine started to make a loud noise and I have my Geek Squad replacement information stored in the Best buy app and it was just as simple as an initial phone call. I had my replacement. Just a happy camper.

I've been a long time purchaser from Best Buy, and learned the value of purchasing a Geek Squad protection plan for most larger purchases, as it will save money and aggravation down the line should something not work with your product.

Alex at my local store is absolutely awesome. Knows exactly what he is doing and cares about his job!

used greek squad to install ring camera. tech came out and installed it

Amazing product! Very nice and allows me to not be worried about damages

This has saved my life time and time again purchase this on just about anything I spend over 100 bucks on

We purchased a brand new Samsung flat screen from Best Buy. When it was mounted on our wall by a licensed electrician and then turned on, the rv was shown to be defective. We went back to Best Buy and had not purchased a protection plan. The managment helped us purchase a different rv and we deffinitly added this plan to our new rv we purchased. The way everything was handled we won’t purchase a rv anywhere else.