Customer Ratings & Reviews

I never purchase anything from Best buy with a protection plan. I have used them in the past without any issues or problems with a claim or replacing an item.

Whenever you have a bunch of geeks around, things get done the right way. Very professional.

I go thru headphones like crazy I really am careful with them and would like them to last a while, 3 months, 6 months or one year; I guess 1 year for ear buds is pushing it. But anyway I purchased the $4.99 replacement insurance for 2 years, so for $2.50 a year if anything happens to the earbuds, I can get a replacement!, yay!

Great extended warranty. I never buy warranties but I tried this one out and it worked great when the headphones broke and they replaced with no questions asked.

This is seriously a must have! GET IT! I have used my geek squad for different products and I think it is absolutely worth it.

Always buy the protection plan. Electronics always break, but bestbuy makes it painless to swap out or get a replacement.

Thank you for all the time, and seeing my side of the repair . I will keep buying if you can offer this service.

Every time something go wrong with a product this protection plan help me get new item never have a problem cannot complain.

I definitely can enjoy my Best Buy products better knowing that my items are protected.

Geek sqaid service is a most for most equipment that you can add it they provide great customer service.

Can’t go wrong getting the protection!!!! Just walk in store tell them what’s wrong and they tell you to go get another! NO QUESTIONS ASKED. It’s worth it

My son purchased these after issues with other brands. He loves them and the fact that they are wireless. Because they are wireless, they do need to be charged.

I thought the two year replacement and it was great To have when my headphones broke because of an accident my son had. Recommend you buy this replacement plan.

This warranty is a very quality product. I would recommend this product to anyone. Happy I purchased this item.

I havn't had to use the service since the original product I bought this for has lasted it. I wont give it a bad rating for its reputation, but I wont give it unearned praise. I dont personally prefer Geek Squad, but if you need it you need it I guess

its always important to get this with anything from best buy always find it worth it, just in the event that something happens

its always important to get this with anything from best buy always find it worth it, just in the event that something happens

the geek squad helped set up my television when I ran into some issues.. up and running in 5 minutes

This is a good protection plan for when I bought it for it’s good for two years a tech come out and fix something

Haven’t had to use this yet g do for my new stove. That is awesome. I’m sure if I need to, I will have no problems