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Customer reviews

Rating 4.8 out of 5 stars with 1850 reviews

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  • Value

    Rating 4.1 out of 5 stars

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    Rating 4.0 out of 5 stars

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    Rating 4.3 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,850 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 1st time going to the geek squad & he was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my portable energizer charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The button was pushed into my charger. I was immediately taken care of because I bought the protection warranty. A replacement was given to me with no charge. Thank you geek squad !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad has made me secure.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the portable charger has made me very secure when traveling away from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and products! I found exactly what I needed and at an affordable price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SQAURE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the square and hot the geek squad for extra protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always shop BESTBUY for all my electronics. No other store compares to their 2-Year Geek Squad Product Replacement. Encourage you to buy with every electronic purchase, you will be glad you did. My Plantronics headset broke and just like that was replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranty always saves! Thank you best buy truly!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    A Great-Great Option

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must get value if you know this will cover your item, always make sure to double check what this covers and consider your own situation. Saved me a few times myself!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    i will need three year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought the three year protection because i know i will need it for phone soap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Power House for on-the-go charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Anker 737 Power Bank is an outstanding portable charger that excels in both performance and design. With a hefty 24,000mAh capacity, it provides ample power to keep multiple devices charged throughout the day, making it a must-have for travelers, commuters, and anyone who needs reliable power on the go. One of the standout features of the Anker 737 is its fast charging capability. Equipped with Power Delivery 3.0, this power bank can deliver up to 60W of power, enough to charge laptops, tablets, and smartphones at impressive speeds. This is particularly useful for those who rely on their devices for work or entertainment and can't afford downtime due to low battery. The build quality of the Anker 737 is top-notch. It feels solid and durable, with a sleek, minimalist design that’s both functional and stylish. The digital display is a nice touch, providing clear and precise information on the remaining battery life, charging status, and output power. This feature helps manage your charging needs effectively, ensuring that you always know how much power you have left. Despite its large capacity, the Anker 737 remains surprisingly compact and portable. It's easy to slip into a backpack or even a large pocket, making it convenient to carry around without adding much bulk or weight. The multiple ports (USB-C and USB-A) allow for versatile charging options, making it compatible with a wide range of devices. In terms of safety, Anker has included advanced protection features to prevent overcharging, overheating, and short-circuiting. This peace of mind is crucial, especially when charging expensive gadgets. Overall, the Anker 737 Power Bank is a reliable and powerful companion for anyone in need of portable power. Its combination of high capacity, fast charging, and robust build quality makes it one of the best power banks on the market. Whether you're a frequent traveler or just someone who wants to keep their devices charged throughout the day, the Anker 737 is an excellent choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Electronic products do not always maintain a high level of reliability. Once great products slip in quality. This plan takes the worry out of a purchase. Unless you can repair something yourself the replacement policy is the best way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad repairs fast and it’s reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents repaired my square and my ps5 and I would recommend geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the two year warranty and used it about 18 months, showed them the receipt and got a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the $20 electric can opening you may not need a protection plan, however you can never go wrong getting a protection plan from Geek Squad for larger ticket items. Whenever I purchase large ticket items from BestBuy I always get the protection plan. While electronics do last a while sometimes they don't and that is when the plan is great for you and your pocket book. It will give you a little piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has helped a lot with security on buying products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always comes in clutch if you break something or it becomes defective

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn't get replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my refund so it was all good at the end, no not at store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    l always get the best service from the Geeks...of the Squad...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Insurance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase gives me a peace of mind. I don't have to worry about the cost of replacing my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven’t had any issues with product so can’t really say

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    i recoomend always get your gadget with geek squad

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad protection plan for gadgets give you confidence to enjoy your gadget feel free. replacement and free service is great deal.

    I would recommend this to a friend
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