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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1747 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 145 reviews
  • Best Buy Employee

    Rated 4 out of 5 stars

    A Great-Great Option

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must get value if you know this will cover your item, always make sure to double check what this covers and consider your own situation. Saved me a few times myself!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    i will need three year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought the three year protection because i know i will need it for phone soap.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and very good service to our community

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It ok tried it didn't quite work out for me maybe you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad it solves your problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the reason why I buy all my electronics at Best Buy because of the guarantee they offer, which is great. The only thing that they have withdrawn a certain product is the guarantee. I think that if the products do not work, it is better that they not sell them in their store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the protection plan with geek squad amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad set up was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great and the warranty covered my product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wort it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting for any electronic device you purchase. I've purchased GS for all my devices and it pays off. Used services for a few devices and techs are very helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warrantys at best buy are very good, and worth the reassurance you get know if you break your item its insuranced

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    A good idea

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do this all the time. It’s a good idea to protect high dollar items

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Blue parrot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new blue parrot but dislike the ear cushions hurts my ear but the noise cancelation & stereo mode is way better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remember expiration date. Bestbuy standards changed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this plAn with my power bank. I hope it works if damaged

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for protection on my blue parret truck drivers headset

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service! So far so good when we need the assistance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the service replacement, but and confident that for 2 years if I have any issues that cant be resolved the product will be replaced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not too bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little thing, but it is cheaper plastic, things tend to break if you arent careful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the product was well manufactured will buy again and will recommend to others

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great buy but if returning can only get store credit. The item purchased was broken and I wanted to trade for another but was not in store so I ordered another and went to return old as a trade but could not.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We hope you give us another opportunity to better serve you in the future.

  • Rated 4 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has great sound quality and battery life. I have owned several different ear pieces over the years and have never really been able to hear with them, but this one I can hear and understand everything being said. The down side of this product is that it does not have a standard charger so don't leave this one any where. And the cord for the charger is very short, not even long enough to plug in and sit in a night stand.

    I would recommend this to a friend