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26 Cypress St
Williston, VT 05495
Opens at 9 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1846 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,846 reviews
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not very compatible with iphone, not fast charging but ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great safety net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use coverage. Was able to get the issues with my pods resolved quickly and conveniently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my appliances were vreaking down at the same time: the laptop, tv, smartphone, and etc. My tv wasn’t even a year old yet. I digned up for 2 year agreement for peace of mind. It is an excellent investment.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I think it has battery issues.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Energizer 30,000 30W Possible Battery draining issues. I swear it fell from 85% too fast I went to sleep with this at 64%, (testing stage) I woke up, it stopped charging my samsung. My samsung was sitting at 52%. The Energizer had dropped from 64%-20% within my 5 hours sleep. I blinked for a second, then it fell to 5%. It took me a few days to pick the. Was between this or Anker. They both had good and bad reviews. I suggest if you buy any of these Energizer packs. Check tge charge at every level as i am as some parts of the battery on the lower end may be having issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have and not need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely worth having if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks have been a great experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have cleaned up several computers for me. They know what they are doing. They also take time to answer any questions before or after the service. I used the service so much last year that I renewed my service contract for this year. This is a must for people who are not a geek and don't have access to a teen who can press a few buttons and everything is working. They are my life line...Thanks....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love best buy protection plans

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing this plan is worth it. You don't have to return anything over the mail an pay for shipping. Or wait for that process. You can go into the store an get refunded the money paid for the product, have it put on a merch card.. Or if you want to upgrade the product you had the plan on. You can place the amount paid on a merch card an use it toward the upgrade. An all you have to do is pay the price difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value as long as you read the fine print

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Product Replacement plans are well worth the money, as long as you're okay with the possibility of paying a deductible depending on the product. As always, it's very important to read the fine print and make sure that you understand the terms and conditions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You have a protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like geek squad protection plan so if anything goes wrong, I can take it to them and they can help me out and fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance to have for our products!! The geek squad is it a very well service to have. Everytime that my products damaged, I now that, they will help me to fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coverage out there. I only purchase from bestbuy becuase of the insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Always purchase geek squad service on all my major purchases…. They are always there to help you with anything you need help with and they are also extremely professional… well in my experiences they have been.. look it’s better to have the protection then to not is what I say :) Don’t be sorry for not getting geek squad….. so just purchase it…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mine and friends thoughts.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff are very on the job, having a chat with them and showing them the issue results in an answer or resolution most of time, not all issues apply of course.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for any large purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never regretted getting this insurance. Always get it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They have worked on my computers & service great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best place to purchased anything you want and the program is awesome. Love Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buy it you will be happy you did

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought it on my bluthoots and two remotes when one of my remotes stop working i took it back to best buy and told them it stop working they gave me no problems got me a new one right away i have two vary good remotes that to expensive to just go purchase over again so i bought the geek squad repair or replace the remotes i bought was the harmony 650 i have two of them i was happy that i had purchase the plan on them don't hesitate to buy it on items like this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is the best thing to always have. Never leave the store without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best place fast in and out the people in there are nice helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worry free insurance to keep you going if anything happens to your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best deals I've seen come along in a while from Best Buy. I love the hassle-free support on the product, it was worth the price, and it gives you peace of mind. It has paid for itself. Fast and accurate support when an issue arise.

    I would recommend this to a friend
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