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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4196 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 4,196 reviews
  • Rated 5 out of 5 stars

    Geek squad helped me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad am very happy whit them they always helped me when I need some think

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service replace faster my old cracked tablet, excellent support and customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service replace faster my old cracker tablet, excellent support and customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know what I'd do with Geek Squad. They have cleaned my systems, helped install programs and removed virus. They are a God Send.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the extra insurance because with Best Buy they are true to their word. No nonsense no double talk just competent help. Great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to use it once

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already had to use it, Best Buy gave me money to buy the new model. I would say with kids, the warranty is a must get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranty on all of my electronics can’t take a chance!!lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New plan is 15

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They offer a replacement but you have to buy another plan for only 15 dollars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to require the assistance of Geek Squad for my product yet. So I can say this is good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the coverage! Don't usully think protecion plans areworth it except fo Best Buy Geek Squad for eletronics an Apple Care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love having geek squad protection. It gives me a sense of security to know that if my child drops her computer, I am covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small Fee Large Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but it is nice to know it's there. Small fees for large coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any tire pressure for you is all right we should get this hands down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKS GET IT DONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad does the job and gets it done don't matter what kinda issue you are having

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Hastle Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan replaced my little boy's tablet with no hastle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coverage is always best especially when you purchase apple products and electronic products from BB.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I was looking forward to backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know I love the product replacement like I said so I rely on this like insurance so if something goes wrong therefore I'll come back as a repeat customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are so nice and quick never a hassle when repairing my items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remove bugs easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend keeping them as part of your team. I've used them for years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's insurance...what more can you say?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this extended warranty on my new tablet. I'm prone to drop things. I've needed to put in claims on other devices in the past and was pleased with the support. Hope I won't need to use this, but good to know I'm covered!

    I would recommend this to a friend
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